Business Administrator

3 weeks ago


Cheltenham, United Kingdom Talentbloc Full time

**Business Administrator**

**Fully Remote**

**Cheltenham**

**£20,000-£23,000**

**Monday - Friday - 9am - 5:30pm**

We are looking for a business/sales administrator to help support our clients IT Products and services company as they continue to grow.

**Benefits**:
24 days holiday per year

Private Health Care

Company Pension Scheme

All Equipment Provided

Our client can offer a great experience and the possibility to take on larger responsibilities quickly for rapid career progression in a high tech area with a great small team.

**Skills Profile**:
Previous experience in administrator role (preferred)

Experience of working in customer facing and/or internal sales role

Experience with using Sage or other accounting software (nice to have)

Experience in HR (nice to have)

**Education: Graduate**

**Operational Activities**:
New customer welcome letter

Enrolling new users on PB training

Generating reports on PB training

Setting up new customers on the support portal.

Tracking progress of support issues/assignment

Responding to and dealing with suppliers.

**Sales and Marketing Activities**

Campaign follow-ups,

Lead Qualification

Reaching out to new leads with template intro.

Setting-up calls with new prospects

Vendor setup process with new customers

Setting-up courtesy calls with customer base

Generating licence keys for trials and updating the Licence Tracker.

Notifying customers when annual subscriptions are due for renewal

**Finance, HR, General Admin**

Processing customer orders

Generating invoices in Sage and sending to customers

Tracking and chasing down overdue invoices

Dealing with Private Health provider,

Responding to HR requests,

Dealing with employee disputes,

Employee holiday tracking and management.

Employee benefit management.

Setting up and keeping track of time used on customer services projects

Notifying customers of time used on services projects

Collecting employee receipts and other info to support payroll.

Completing P11Ds for employees

Point of contact for Croner



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