Media Assistants X 3

2 weeks ago

Edinburgh, United Kingdom Edinburgh Festival Fringe Society Full time

**Closing date** 10:00 Wednesday 05 June 2024
**Interview date**: Monday 17 June 2024
**Start date**: Monday 15 July 2024
**End date**: Friday 30 August 2024
**Location**: Office based, central Edinburgh

**Background**:
The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.

It all began in 1947 with eight companies - six of them from Scotland - taking a risk, turning up uninvited and performing on the ‘fringe’ of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become one of the greatest platforms for creative freedom in the world, second only to the Olympics in terms of global ticketed events. In 2023, 3,553 shows took place in 288 venues across Edinburgh.

The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.

We are recruiting three Media Assistants who will report to the Media Officer. Leading up to and during the Fringe, the Edinburgh Festival Fringe Society provides a media centre for journalists and participants. The Fringe is an open access festival, and the Fringe Society is an impartial organisation, therefore the Media Office assists participants with help and ideas to promote their show at the Fringe and journalists to find what they are looking for without ever recommending or making value judgements about specific shows. The Media Office accredits journalists attending the Fringe and provides a media ticketing service for Fringe shows, as well as offering one-to-one advice to participants running their own PR and marketing campaigns.

The Media Office team consists of the Head of Marketing, Communications and Sponsorship, Media Officer, and four Media Assistants.

**Role and responsibilities**:

- Being the first point of contact for Media Office enquiries and information requests.
- Processing and issuing accreditation passes for a wide range of media representatives including reviewers, general media, award judges, photographers, broadcasters, and influencers.
- Processing media ticket requests using the Society’s in-house ticketing system.
- Assisting at Media Office events including ‘Meet the Media’.
- Providing media ticket allocation information to participants.
- Managing the Fringe Society Clash Diary, a diary of all key events, launches and photocalls during the Fringe, and maintaining the Clash Diary distribution list.

**Person specification**:
**Essential**:

- Experience of working in a busy, fast-paced environment, preferably delivering services to the media.
- A polite, friendly and professional manner.
- A creative problem solver who can react effectively to new information.
- A good working knowledge of Microsoft Office (particularly Excel, Outlook and Teams) and databases.
- Strong communication skills, both verbal and written.
- Good organisational and time management skills.
- Adaptable, with a strong commitment to providing a high level of customer service.
- Experience of working in a media or customer service focused environment.

**Desirable**
- Box office experience.
- Media training or relevant qualifications.
- Ability to speak a second language.
- Knowledge and understanding of the Edinburgh Festival Fringe and the role the Fringe Society plays within it.
- Experience of using media monitoring tools such as Gorkana/Cision.

**Rate of pay and hours of work**:
The rate of pay for this post is £12 per hour.

Normal working hours 35 hours a week, worked from 10:00 to 18:00, Monday to Friday with a one-hour unpaid lunch break. In the run up to and during the festival you may be required to work additional days and hours.

The Fringe have identified six pillars of commitment around the sustainable delivery of their work, are active members of the Festivals Edinburgh Sustainability Working group and include climate action as one of the headline targets in the Fringe development goals. As part of the commitments of this work, all Fringe staff members are expected to assist with the Fringe Society’s environmental goals and consider these in all elements of your work.

Application deadline: 5th June, 2024

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