Admin/customer Service Assistant

4 weeks ago


Warminster, United Kingdom Ecobubl Ltd Full time

Ecobub are the areas leading Renewable Energy supplier based in Warminster, Wiltshire.

We are currently searching for a dedicated Administrator/Customer Service Assistant

Must have:
Comprehensive experience in administrative roles within a service business.

A high level of Customer Service

Data entry experience.

CRM usage and digital filing systems.

Oral And Written Communications

MS Office skills.

**Responsibilities**:

- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Accurately enter customer information and update records in the database
- Analyze customer needs and recommend appropriate products or services
- Resolve customer complaints
- Collaborate with other team members to ensure customer satisfaction

**Experience**:

- Previous experience in a customer service role preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and active listening skills
- Ability to analyze customer inquiries and provide appropriate solutions
- Proficient in data entry and navigating computer systems

We offer competitive pay and benefits package. Join our team of dedicated professionals who are committed to providing outstanding customer service.

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Warminster (required)

Ability to Relocate:

- Warminster: Relocate before starting work (required)

Work Location: In person

Application deadline: 01/03/2024
Reference ID: EB168



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