Learning Specialist

2 weeks ago

Manchester, United Kingdom Adecco Full time

**Learning Specialist***

**9 Month Contract (Initial)**

**Manchester**

**Hybrid Working**

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

We are happy to be recruiting for one of our high-profile banking clients. They are currently looking for a Learning Specialist to join them for an initial 9-month contract. However, there may be scope for extension.

**Role Purpose**:
Working flexibly across business areas and location to meet specific learning demand.

**Key Accountabilities**:
Customer Service
- Work collaboratively with business stakeholders to conduct learning gap analysis to scope and plan requirements that meet project related training
- Ensure a smooth transition from scope to design, delivery and evaluation of learning solutions, ensuring they remain fit for purpose and are aligned with quality learning
- Maintain LMS administration and support the end to end journey for
- Ensure that satisfaction data is captured and reported, allowing the identification of improvements to content, delivery processes or

Control (Risks, Financials and Processes)
- Work to a pre-defined training design and delivery schedule, as documented in the project training implementation
- Design and creation of training interventions and blended learning solutions that meet defined quality standards, effectively utilising multiple mediums such face to face workshops, self - directed learning, e-learning and other available technology, learning resources and
- Ensure training governance and material governance processes are applied to all learning
- Ensuring learning interventions are delivered to defined quality standards to ensure:

- Role specific competence is achieved for delegates around regulatory compliance, processes, systems and procedures

Development of knowledge, skills and behaviour appropriate to role

Change
- Support strategic change Scoping the designing and delivering of learning solutions to support and facilitate the change.

People/Leadership
- Develop and maintain relationships with business stakeholders, peers, and
- Assume oversight for delegates and behave as a role model, handoff to their line managers when an informal and formal discussion is
- Conduct Train the Trainer facilitation sessions and

Prioritise and plan own workload and deliver to agreed SLAs, deadlines, cost and standards.

**Technical Capabilities**:

- Maintain breadth of learning & development specialism alongside business/functional
- Flexibility in handling multiple disciplines (facilitation, coaching, design) and a variety of courses and

Influencing the delivery schedule to ensure adequate time for maintenance of materials and preparation.

**Knowledge, Skills & Experience Required**:
Essentia l
- Strong facilitation expertise
- Training design capability
- Excellent communication skills
- The ability to coach and motivate
- Demonstrates high personal credibility and behaves as a role model
- Experience in L&D related field
- Strong technical skills, knowledge and understanding of training & development
- Good analytical and conceptual thinking and ability to deal with complexity

Desirable
- CIPD qualification or

Experience using a Learning Management System (LMS).

**Location**:
This is a hybrid working role, with a requirement to work from the clients Manchester, Plymouth or Leek office as and when requirement.
***

**Working hours**:
Standard working hours with some flex where required.

Pontoon Solutions are an equal opportunities company

To speak to a recruitment expert please contact Ryan Matthams

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