Associate Director

NHS Greater Manchester Integrated Care

Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.

Our Leadership Way & Our NHS People Promise

Our NHS People Promise - the promise we must all make to each other, to work together to improve the experience of working in the NHS for everyone and to ensure our leadership way is woven into the NHS leadership competency model.

Our Leadership way describes the behaviours that we expect every leader to practice every day.

We are Compassionate
- We are inclusive, promote equality and diversity, and challenge discrimination.
- We are kind and treat people with compassion, courtesy and respect.

We are Curious
- We aim for the highest standards and seek to continually improve, harnessing our ingenuity.
- We can be trusted to do what we promise.

We are Collaborative
- We collaborate, forming effective partnerships to achieve our common goals.
- We celebrate success and support our people to be the best they can be.
- Deliver NHS GM and place Quality Strategy, Directorate, Place and personal objectives.
- Create a place vision for quality and improvement that is aligned to the delivery of NHS GM strategic objectives
- Co-ordinate the development and implementation of the overall long-term strategy of the place level which supports and ensures that quality, financial and performance targets are met and sustained.
- Responsible for supporting, developing and implementing policies, guidelines, Standard Operating Procedures (SOPs) and service level agreements (SLAs) which will impact across the system or at a place level.
- Ability to manage initiatives within financial restraints and deliver to deadlines.
- Provide line management to the different departments within the quality function at place or within a delegated portfolio for GM.
- Provide and receive highly complex, sensitive, or contentious information to support the oversight and development of the service and a person-centred approach.
- Provide both strategic thinking and technical advice to develop and implement innovative capacity plans and improved processes.
- Be highly visible as a collaborative leader and role model, actively engaging with system colleagues, and promoting a culture of inclusive and supportive multi-professional leadership.

Accountable to the NHS GM Chief Nurse and responsible to the Place Director, the Place Quality Lead is responsible for the safe and effective leadership and management of quality, safety and patient experience oversight and assurance within a designated Place (or places) setting. The overarching goal is to drive forward quality improvement and patient safety activities across all commissioned services, and lead on selected Greater Manchester quality improvement projects which demonstrate improved outcomes for patients across the place and Greater Manchester.

You will be responsible for providing clinical leadership and advice about all aspects of healthcare in the locality in respect of commissioned services and service redesign and, holding providers directly accountable for delivering what has been agreed. You will review performance, activity, and finance information to understand the overall clinical contribution and work with other place leads to ensure commissioning action is agreed and implemented to achieve system-wide safety improvements.

This will be varied and will adapt over time as both the ICB/S develops. However, the postholder is expected to fulfil the following key functions:
- 1. Operational strategy
2. assurance and scrutiny
3. Quality improvement
4. Planning & organising
5. Developing services
6. Financial management
7. Staff management and leadership
8. Information management
9. Research and development
10. Creating a compassionate and inclusive culture