Switchboard Operator

An opportunity has arisen for a Night Switchboard Operator post at Grantham Hospital, fixed term for one year.

Applications are invited from enthusiastic, flexible and highly motivated individuals to join the Estates and Facilities Department’s hospital Switchboard team. This high profile role calls for good communication skills and experience of working closely with the general public. You will need to be able to cope calmly and effectively with both routine and emergency situations, and be a compassionate, professional and courteous individual.

This is a varied and interesting post involving liaising with departments in the hospital as well as security, maintenance and other support staff.

These hours involve lone-working throughout the shift and being able to use your initiative is paramount.

The Post is as follows

27.30 hours a week

Weeks 1,2,3 - 10pm-8am Tuesday, Wednesday and Thursday then

Week 4 - 10pm-8am Wednesday and Thursday.

All of the shifts will incur enhancements for working out of hours.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

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