Digital Support Apprentice
2 weeks ago
'Integrity, Service, Professionalism' - Mulholland Plant Services have been Scotland's independent leader for plant hire since 1999. With quality in everything they do, they have secured a strong reputation within their sector providing state of the art equipment and exceptional customer service.
Leading plant hire specialists Mulholland Plant Services are offering an opportunity within the Digital Administration sector. Solutions focused and with first class customer service at the forefront of their business, they have secured strong client relationships and are on the hunt for an apprentice to join their reputable team. You will be working within the Administration Team, providing exceptional customer service, and liaising with clients daily while working with an experienced and dedicated team.
You will gain an SCQF Level 6 Diploma in Digital Application Support Modern Apprenticeship.
**Additional Information**:
- Working hours - Monday to Thursday 8am - 5pm and Fridays 8am - 4:30pm
- Salary - £14,000 per annum (starting salary), The salary will be reviewed after completion of the apprenticeship
**Key Responsibilities**:
- Liaising with clients daily over the phone
- Taking client messages and communicating these with the team
- Accurately inputting data onto a CRM system
- Contract inputting and filing of contracts
- Actioning live Hire Reports via CRM
- Service Administration
- Maintaining service records
- Assisting the department with ad hoc duties that are required
- Positive working attitude
- Excellent communication skills, both written and verbal
- Enthusiasm for providing exceptional customer service
- Strong work ethic
- High attention to detail
- Eagerness to learn
- Good organisation skills
- Ability to work well in a team environment and autonomously
**Important Information
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