Customer Experience Assistant

2 months ago


Doncaster, United Kingdom Melody Maison Full time

**Customer Experience Assistant - Melody Maison**

**Brief overview of the role**

We are looking for a self-driven, confident and enthusiastic Customer Experience Assistant member to join our small friendly team.

**Summary**
- Working week - Flexible 15 - 37.5 hours Monday to Friday (Part time with the view to go full time Sept / October 2024)
- Possible start date - ASAP
- Positions 1 available

**Duties will include**:

- Working in a Very busy and fast paced office environment, speaking to customers daily, assisting with day to day admin tasks
- Provide support to the rest of the team as and when required.
- Provide support with general administration tasks

**Requirements and prospects**

**Desired skills**
- You need to be confident and have the ability to work independently without the need for close supervision. You must be organised and have good attention to detail.
- Communication skills are vital in this role; successful applicants will be well spoken, with a clear and professional telephone manner and an ability to construct well written correspondence
- You must have good time management skills; you must be a punctual person
- Able to handle a fast paced environment
- Confident in dealing with customer complaints
- Happy to be answering calls as a main part of the position

**Personal qualities**
- You must be self-driven, and have an enthusiastic approach to your work with a desire to succeed in Customer Services.
- A helpful and friendly approach is essential.
- Willingness to go that extra mile and succeed.
- A professional and smart corporate appearance is essential

**Desired qualifications**
- GCSE Grade 4 or equivalent or above in Maths and English.

**About the employer**:
Melody Maison

Address

Lords Wood Road

Harworth

Doncaster

DN11 8BZ

**Job Types**: Permanent, Part-time, Full-time, Contract

**Salary**: £11.00-£11.80 per hour

Expected hours: 15 - 37.5 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- On-site parking

Schedule:

- Day shift

Work Location: In person

Application deadline: 15/02/2024



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