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Leisure Club Assistant

4 weeks ago

St Albans, United Kingdom Holiday Inn Luton South Full time

_**Responsible to**:_

Club Manager
- **Responsible for**:_

Providing fitness instruction to members & other customer facing services as detailed

**COMPETENCE REQUIREMENTS FOR JOB**

**EDUCATION**:
GCSE or equivalent

**SPECIFIC TRAINING: (Certificates etc.)**

Fitness instructor level 2

**SPECIFIC SKILLS**:
Fitness instruction, communication

**EXPERIENCE**:
No previous experience required

**KEY OBJECTIVES**

1. To carry out the role of Fitness Instructor.

2. To ensure presentation and cleanliness of the facilities.

3. Ensuring that high levels of customer service and adopted at all times.

**K.O.1**

a) To complete all inductions, fitness assessments and programme prescriptions in a professional manner.

b) To supervise and motivate all fitness facility customers.

c) Maintain a high level of knowledge, keeping abreast of new trends within the industry.

d) To perform any other duties as directed by Management.

e) Contribute to programming and general operation of the facilities through ideas and support.

**K.O.2**

a) To complete all cleaning schedules with records kept up to date.

b) Ensuring maintenance checks are done and records kept up to date in accordance with the manufacturers recommendations.

**K.O.3**

a) Ensure that correct uniform is worn at all times along with sir name badges.

b) To maintain the safety and well being of customers using the facilities.

c) Maintain a clean and safe environment.

d) Attend interactive instructor update sessions on a regular basis.

e) Maintain the highest standards of service, presentation and professional advice offered to customers using the fitness facilities.

f) Complete all motivational calls, feedback notes and comeback postcards daily.

**Job Types**: Part-time, Temp to perm

**Salary**: £11.44 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- Gym membership

**Experience**:

- Customer Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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