Sales Advisor

1 month ago


Lincoln, United Kingdom Turnbull & Company Full time

SALES ADVISOR (LINCOLN SHOWROOM)
Turnbull & Company is a family run business and Lincolnshire’s largest independent Builders’ Merchant. We have just over 200 employees across our branch network with deep local roots and we are looking for talented people to join our expanding teams. We pride ourselves on being a top local employer offering competitive pay, benefits, training and career development.
We currently have an exciting opportunity for a full-time **Sales Advisor **based at our Flagship Lincoln showroom**.**
We are looking for someone outgoing, enthusiastic, and confident to work as part of a team and under their own initiative.
**Your key responsibilities will include;**
- Offering excellent Customer Service and After Sales support.
- Welcoming customers into the showroom and answering external telephone calls.
- Handling initial requests and dealing with minor issues to support the design team.
- Maintaining our 100% customer satisfaction ethos.
- Responding to customers in a timely manner.
- Inviting clients into the showroom for post Home-Survey presentation of designs and quotation.
- Taking deposits and issuing receipts; ensuring all payments are received and cleared prior to order/delivery.
- Liaising with the Customer Service and After-Sales administration team in to ensure timely processing of orders.
- Supporting the design team in processing orders.

**We are looking for someone with;**
- Excellent communication & interpersonal skills
- A positive and calm manner with a desire to provide first class customer service
- The ability to form positive relationships with colleagues.
- Excellent written English and verbal communication skills.

This is a full-time role; hours of work will be 8:00am to 5:00pm Monday to Friday (with 1 hour for lunch) and 8:00am-12:30pm every Saturday (with ½ day off in lieu).


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