Project Leader

2 weeks ago

Clydebank, United Kingdom The Lennox Partnership Full time

**PURPOSE OF YOUR JOB**

To lead the delivery of our Start Scotland contract in the North Ayrshire area, ensuring the team offers support to our participants in line with our customer service standards and performance targets.

**PRINCIPAL ACCOUNTABILITIES / KEY RESULT AREAS**
- Lead, motivate, develop and performance manage the team to continuously improve and increase their capability and deliver against their targets.
- Ensure Key Performance / Quality Indicators are understood and observed by all Advisers
- Undertake regular caseload reviews with Advisers, prioritising those who are underperforming so that all advisers have the capability to deliver according to our customer service standards.
- Manage day-to-day contact with key stakeholders at a local level, maintaining a positive working relationship to ensure we receive sufficient customer flows to deliver according to service level agreements.
- Manage the office(s) to ensure appropriate physical and human resources exist to ensure performance is delivered to quality, compliance, and contractual requirements.
- Ensure advisers maintain paperwork and customer records to ensure the customer journey is documented in accordance with our quality standards.
- Ensure compliance with our company policies (including Health & Safety, Safeguarding, and Data Security) so all teams operate in a way that protects customers and colleagues at all times.

**KNOWLEDGE AND EXPERIENCE**
- Experience working in a customer-focused, results-driven environment
- Experience of/ability to coach and performance manage a team in a similar environment
- Experience with/ability to understand key financial drivers from the P&L
- Knowledge of the local labour market
- Knowledge of recruitment legislation
- Knowledge of appropriate IT systems.

**Salary**: £28000 per annum. Must have license and access to a vehicle.

**Salary**: From £28,000.00 per year

**Benefits**:

- Company pension
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Clydebank: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Project Management: 1 year (preferred)

Work Location: Hybrid remote in Clydebank

  • Finance Client Reporting Team Leader

    6 days ago

    Clydebank, United Kingdom Northern Marine Group Full time

    **As a Client Reporting Leader, you will be responsible for managing the vessel administration team, and Finance officer dealing with all central vessel processes. You will drive and lead the automation and streamlining of all multi vessel processes, with delivery of high-quality vessel reporting to a key client within a dynamic and forward-looking Vessel...

  • Qhse Lead

    1 week ago

    Clydebank, United Kingdom M-TWO Full time

    This place is bloody good at what they do. With you as their QHSE Manager though, it will take them from good to great. You'll be in a strong position given your track record of delivering QHSE projects to really understand what they do well, and what they don't do well and strategise a plan and development project to implement the changes that need to...

  • Research Fellow

    7 days ago

    Clydebank, United Kingdom NHS Golden Jubilee Full time

    Applications are invited from enthusiastic candidates for the post of Research Fellow based at the Department of Orthopaedics, Golden Jubilee University National Hospital. These posts are suitable for qualified doctors at any stage of training, who are seeking experience in an established research environment. An interest in orthopaedic surgery is desirable...

  • Quality Assurance Auditor

    1 month ago

    Clydebank, United Kingdom SGS Full time

    Company Description SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We...

  • Junior Quality Assurance Auditor

    4 weeks ago

    Clydebank, United Kingdom SGS Full time

    Company Description SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We...

  • Senior Corporate Administrator

    3 weeks ago

    Clydebank, United Kingdom NHS Golden Jubilee Full time

    An exciting opportunity has arisen for an exceptional Senior Corporate Administrator to work within NHS Golden Jubilee Corporate Governance Department. The post holder is responsible for providing a high level of Personal Assistant/Programme Management and wider administrative support to the Head of Corporate Governance and Board Secretary in all aspects...

  • Research Fellow

    5 days ago

    Clydebank, United Kingdom NHS Golden Jubilee Full time

    Applications are invited from enthusiastic candidates for the post of Research Fellow based at the Department of Orthopaedics, Golden Jubilee University National Hospital. These posts are suitable for qualified doctors at any stage of training, who are seeking experience in an established research environment. An interest in orthopaedic surgery is desirable...

  • Senior Corporate Administrator

    3 weeks ago

    Clydebank, United Kingdom NHS Golden Jubilee Full time

    An exciting opportunity has arisen for an exceptional Senior Corporate Administrator to work within NHS Golden Jubilee Corporate Governance Department. The post holder is responsible for providing a high level of Personal Assistant/Programme Management and wider administrative support to the Head of Corporate Governance and Board Secretary in...

  • SCOTTISH National Treatment Centre Research Fellow

    7 days ago

    Clydebank, United Kingdom NHS Golden Jubilee Full time

    Applications are invited for the prestigious post of SCOTTISH NTC Research Fellow with a clinical component based at the Department of Orthopaedics, Golden Jubilee University National Hospital (GJUNH). SCOTTISH is a collaborative network that aims to link Scotland’s National Orthopaedic Centres to deliver high quality research and innovation in...

  • SCOTTISH National Treatment Centre Research Fellow

    7 days ago

    Clydebank, United Kingdom NHS Golden Jubilee Full time

    Applications are invited for the prestigious post of SCOTTISH NTC Research Fellow with a clinical component based at the Department of Orthopaedics, Golden Jubilee University National Hospital (GJUNH). SCOTTISH is a collaborative network that aims to link Scotland’s National Orthopaedic Centres to deliver high quality research and innovation in...