Booking Clerk

4 weeks ago


StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

The post holder will effectively be required to book all appointments within the Lung Health Department. This includes liaising with patients and booking all outpatient appointments.

Main duties of this role will be to provide an appointment booking service, within the Lung Health department. This may be patients contacting the department via telephone or requests from other members of the Multi-disciplinary team. This is adhering to the correct processes and timescales for booking patients outpatient appointments.

A full job description is attached. Full training can be provided.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and “Together we are North Tees & Hartlepool”
1. Completion of all related paperwork, maintaining a professional and courteous manner at all times that is consistent with legislation, policies and procedures.
2. Dealing with queries from service users including General Practitioners, patients and their representatives, in a professional and courteous manner that is consistent with legislation, policies and procedures including data protection and confidentiality, sourcing any relating information that might help deal with the query, taking accurate written messages and passing more complex queries on to relevant staff.
3. Operating various computer systems to facilitate the raising and maintenance of client details dealing with queries relating to the booking, cancellation and re-appointing of appointments within agreed booking schedules and targets, ensuring that clinics are run effectively and efficiently and adhering to all related legislation, policies and procedures.
4. Liaising with the multi-disciplinary team and with staff from other departments and external organisations, in a professional and courteous manner that is consistent with legislation, policies and procedures including data protection and confidentiality.
5. General office duties including filing related paperwork, opening and distributing post, housekeeping, photocopying and maintaining stock of routine supplies.
6. Assist in the promotion of a healthy, safe and secure working environment for the work team and service users.
7. Be proactive in assisting in the development of administrative services to support clinical activity and in the continuous assessment and review of administrative working practices and procedures within the work area.
8. Any other ad-hoc duties as and when required in line with operational and service needs


  • Booking Clerk

    1 month ago


    Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    The post holder will effectively be required to book all appointments within the Lung Health Department. This includes liaising with patients and booking outpatient appointments and booking appointments for medical procedures. Main duties of this role will be to provide an appointment booking service, within the Lung Health department. This may be patients...


  • Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    With a budget of around £270m, three hospitals and 5,500 staff, North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside. An opportunity has arisen...

  • Booking Clerk

    1 month ago


    Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for Booking Clerks to join our friendly team on a permanent full time basis at Southend Hospital. The Trauma & Orthopaedics Department is a busy, fast paced environment featuring multiple interconnected teams across the multiple sites that make up the Mid and South Essex Hospital Trust. Trauma & Orthopaedics is one of the largest departments...


  • Southend-on-Sea, United Kingdom SYNLAB UK Full time

    We are looking to recruit a Telephone Booking Clerk for the Phlebotomy Department at Southend University Hospital. As a telephone booking clerk, you will be working independently in a small team. You will be assisting in the provision of an effective and efficient telephone booking service for our users. This involves the booking of phlebotomy clinic...


  • Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    With a budget of around £270m, three hospitals and 5,500 staff, North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside.

  • Booking Clerk

    16 hours ago


    Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Our Outpatients Call Centre, based at Britannia Business Park, has a fantastic opportunity for a patient, professional and caring individual to join its supportive and friendly Call Centre Booking Team to provide an efficient and professional service to callers by answering telephones in a prompt and courteous manner and in accordance with Trust...


  • Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The role is a newly created hybrid role that incorporates a mixture of reception and booking officer roles, which creates flexibility within the Endoscopy department to support the booking team. To welcome patients, carers, relatives, visitors and other health care staff to the Endoscopy Department in a polite, courteous and professional manner. To ensure...

  • Ocean Import Clerk

    9 hours ago


    Sunbury-on-Thames, United Kingdom Heathrow Personnel Full time

    My client are a global freight forwarder looking for an Ocean Import Clerk to join their team. Daily duties include: Handling shipments start - finishCompleting entries using CDS - experience ESSENTIALUpdating customers on shipmentsArranging collection and deliveryTaking bookingsHandling documents pre alert, invoices, bill of lading etc Experience: Ocean...


  • Stockton-on-Tees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

    As a key member of the Cancer Multidisciplinary Team (MDT) the post holder will be required to engage and work alongside senior medical staff, nursing staff, and other health professionals and partner organisations within the Cancer Alliance across the patient journey The post holder will be required to work with senior managers across clinical divisions,...


  • Sunbury-on-Thames, United Kingdom DivalentineCalver Recruitment Ltd Full time

    Our client are a well established forwarding agent who have a new position available for an Import Shift clerk to work a rare early shift, 4 on/4 off 6am-6pm, based in Sunbury. This is a 100% office based position. All levels of import experience will beconsidered. Established, friendly team, all airfreight. - 4 on 4 off 6am-6pm - Customs clearances -...

  • Neptune Ward Clerk

    15 hours ago


    Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    This is an exciting opportunity to work within the Women & Children's Directorate. You will be joining the friendly and diverse team on Neptune Ward, which is the Paediatric Ward of Southend University Hospital. It is a busy and fast-paced environment that requires staff to be well organised, thorough and proactive in their duties. This role will involve...


  • Sunbury-on-Thames, United Kingdom Heathrow Personnel Full time

    My clients a friendly medium sized freight forwarder based locally Feltham, they are currently recruiting for Junior import and export clerk! Training will be provided in the following Taking bookingsArranging collections and deliveriesCustoms entriesQuoting customersTracking shipmentsHandling key accountsLiaising with overseas agentsYou will be crossed...


  • Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    For full details of this fast-paced and rewarding role, please see attached job description. We look forward to receiving your application

  • Transport Clerk Admin

    4 weeks ago


    Sunbury-on-Thames, Surrey, United Kingdom Cantello Tayler Recruitment Full time

    Transport Administrator Cantello Tayler Recruitment are currently recruiting for a Transport Administrator to join our client based in Sunbury on Thames. The successful Transport Administrator will be responsible for: Providing compliant and efficient administrative support to the transport operations for the depot. Manage the filing of vehicle...


  • Stoke-on-Trent, United Kingdom Ministry of Justice Full time

    **Usher / Admin Assistant - Stoke on Trent - 74980** **£20,126** **Stoke-on-Trent**: This position is primarily at Stoke on Trent Combined Court but would also be expected to cover at North Staffordshire Justice Centre. **Job Title: Usher-Admin Assistant**: **Pay Grade: AA**: **Background and key purpose of the role**: This is a role which balances both...


  • Stoke-on-Trent, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 290054**Salary**: - £20,126**Job grade**: - Administrative Assistant- AA**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...