Technical Support Officer
7 months ago
**Job Title**:Technical Support Officer
- **Contract type**:Temporary 6-months+ / Ongoing
- **Sector**:Local Government
- **Department **:Environmental Health Department, Regulatory Services
- **Location**:North London Business Park, Oakleigh Road South,
- **Hours Per Week**:Full-time position
- **Start Time**:9:00 AM
- **End Time**:17:15 PM
- **PAYE Rate **:£11.46 ph + 12.07% holiday pay
**Purpose of the job**
- To positively contribute to the Planning, Building Control and Street Naming and Numbering service in accordance with the aims, objectives, and priorities of the Council to an agreed quality, performance standards and in a cost-effective manner.
- To carry out a broad range of administrative working and technical support within the Planning, Building Control and Street Naming and Number service by assisting in the provision of a high quality, customer focused service.
**Key Accountabilities**
- General administrative tasks working across different areas of the service, for example, Planning, Building Control and street naming and Numbering.
- Undertake tasks to produce high level outputs, working efficiently across a wide range of activities.
- To assist in the provision of a customer focused service by providing excellent customer service to all clients and help build good relationships with them through the production of high-quality work and by acting in a professional manner.
- Manage non-complex customer issues/enquiries effectively and understand when to consult others, including professional officers and management.
**This is a Hybrid working role**
- Number of days in office to be discussed. Parking/ Transport
- Barnet have parking available on pre-booking basis, with disabled parking also available. Colindale station is located 5/10 minute walk from our offices.
**Equipment**
- Laptops and accessories will be provided, including mobile phones if needed, and office equipment for hybrid workers.
- You will also receive an IT induction to help you navigate our laptops and systems. Colindale Offices
**Qualifications**
‐ Ability to establish professional, effective working relationships with a range of partners/colleagues
‐ 5 GCSEs or equivalent including English and Maths (C and above)
Contract length: 6 months
**Salary**: £11.46 per hour
Schedule:
- Monday to Friday
Work Location: In person
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