Guest Service Assistant
4 months ago
**WELCOME TO A WORLD OF OPPORTUNITIES - **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal. "To share the light and warmth of hospitality".
As the go-to person during the night, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. This role contributes to the first impressions of our Guests and, therefore, must perform the tasks to the highest standards.
A very important part of your role is the safety and security of the hotel and in house guests therefore you will conduct security patrols whilst ensuring all public areas and secured and well maintained. You will also be required to support other departments in the hotel. You may also need to serve on the bar and support with breakfast service/set up.
**A WORLD OF REWARDS**
- **Uniform provided**:
- **Grow your Career**:
- **Personal Development** to support you at every step of your career
- **A chance to make a difference**:
- **Family & Friends discounted hotel stays **(Terms and Conditions apply)
- **High street discounts**:with Sodexo
- **Holidays**:
- **Complimentary use of the in-house gym**:
- **Free Parking**:
- **Pension Scheme **(Terms and Conditions apply)
- **Access to Employee Assistance Programme **24/7, 365 days per year
Due to nature of work involved applicants must be over the age of 21 years.
**WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON**
**H **ospitality **I **ntegrity **L **eadership **T **eamwork **O **wnership **N **ow
Every Hampton by Hilton is committed to 100% Hampton Happiness Guarantee providing an exceptional guest experience and consistent, high-quality accommodations and amenities. When you join Hampton, you join a brand of more than 2,500 hotels in 29 countries and territories around the world backed by Hilton's power, reputation, scale, and performance engine.
**Job Type**: Part-time
Pay: £11.80 per hour
Expected hours: 16 - 24 per week
**Benefits**:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Night shift
- Overtime
**Experience**:
- Hotel: 1 year (preferred)
- Night: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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