Marketing and Communications Executive

4 months ago

Bristol, United Kingdom St Peter's Hospice Full time

If you’re a self-motivated, passionate and creative marketeer looking for an exciting and varied role that will allow you to develop a wide range of skills whilst working in the third sector, this could be just the position for you.

**We’re looking for two experienced Marketing and Communications Executives** to join our small but busy team based in Long Ashton, to drive our marketing activity allowing us to reach further, raise more and increase the support available for people who need us.

St Peter’s Hospice is a much-loved Bristol charity that supports thousands of patients and their families every year, providing the best possible end of life care and helping people to live their final days with dignity.

**About the role**:
The role is really varied, and you’ll have the opportunity to work on a wide range of marketing and communications projects to support the fundraising, clinical and retail teams, as well as elevating the brand message.

Your role will include:

- Developing the St Peter’s Hospice brand and protecting our reputation
- Planning and developing marketing campaigns, making use of all on and offline channels, both internal and external
- Growing supporter engagement through traditional and digital channels
- Campaign management for events, appeals and other fundraising activities
- Creating compelling content for a range of audiences
- Driving sales for our 46 incredible high street stores as well as our online shop, eBay and Depop
- Supporting better patient communication
- Using market research and analytics to get to know our supporters better
- Helping our volunteer team recruit and support our army of volunteers
- Working with agencies to deliver design, advertising and direct mail

**About the person**:
To be successful in this role you will have at least two and a half years’ experience in a similar role, ideally in-house, covering elements of the responsibilities listed.

You’ll be enthusiastic, a team player, adaptable and have an understanding and empathy for the work of the Hospice.

You’ll also need to be flexible and able to work the occasional weekend or evening to support out of hours events.

**Key responsibilities**:

- Develop and deliver marketing campaigns for events, retail, fundraising and corporate campaigns, making use of all on and offline channels and tactics, both internal and external
- Write and develop creative briefs and project manage them from creation to delivery, including development of concepts, key messages, managing amend stages and sign off, arranging print, delivery and reporting
- Work in collaboration with stakeholders, building effective relationships to enable smooth and efficient job management
- Consider all channels when planning campaigns and marketing, and lead on implementation, working with relevant peers where necessary
- Work with the wider team to keep our comms plan up to date
- Engage with comments, tags, and third party content on social media, providing exceptional supporter care
- Identify opportunities to add value by ensuring our marketing is always the best it can be, trialling new ideas, utilising split testing, referring to research and being driven by data and insight
- Establish effective processes and relationships to ensure marketing campaigns and materials are delivered on time and to budget
- Be a gatekeeper for our brand, ensuring what we produce is always on brand and in the St Peter’s Hospice tone of voice
- Create and send regular e-newsletters
- Work with the Graphic Designer and wider teams to create a range of marketing materials suitable for a range of channels
- Report on key marketing metrics for ongoing optimisation of content, as well as creating campaign evaluations
- Provide marketing support at fundraising, retail and wider Hospice events
- Attend press launches
- Help to drive forward the Equality, Diversity & Inclusion aims of the Hospice throughout your role

What we can offer you**:

- Salary up to £29,734 per annum (FTE), dependant on experience
- Working hours are 37.5 hours per week
- Office location: Long Ashton - Hybrid available
- Permanent, Full Time

For more information, please view the job description located at end of this page or contact Zoe Iliffe - Senior Marketing and Communications Executive at.

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