Employment Advisor

4 weeks ago

Rotherham, United Kingdom Sovereign & Bale Full time

**Employment Advisor**

Locations; Rotherham & Sheffield (2 positions)

Permanent full time position

Are you passionate about making a difference and helping others?

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?

Consider the role of an Employment Adviser

We are on a mission to be the partner of choice for developing people and their communities. We are a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

The Work and Health Programme is a service that gives people who face additional barriers to finding work the best support available. It is part of a wider package of support for jobseekers and people with disabilities and health conditions announced by the government and aims to bring jobseekers, support provision and employers together to provide greater opportunities for those looking for work.

**What the job is about**

Employment Advisers are the front line of our company. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.

**Your day-to-day responsibilities will include**:

- Meeting with jobseekers, identifying any challenges and barriers with finding employment
- Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
- Liaising with employers to identify any employment opportunities for the jobseekers
- Outreach work - promoting us within the local community
- Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working

**Required skills and experience**
- Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities
- Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)
- Experience of working in a performance target driven environment
- Willingness to travel locally (e.g. to meet customers/employers).

**Desirable Personal Attributes**:

- Experience of exposure to various customer groups.
- Previous experience of a working in a similar role in Welfare to Work or publicly funded services
- Any relevant advisory and/or training qualification e.g. Award in Education & Training (formally PTLLs Level 3), NVQ Advice & Guidance or equivalent.

**Job Types**: Full-time, Permanent

**Salary**: £23,250.00-£28,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Rotherham, South Yorkshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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