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Digital Assistant
5 months ago
pswich Skoda are recruiting for a Digital Assistant. The successful applicant will have the opportunity to work within the VW Group.
As a Digital Assistant, you will need to be organised, professional, knowledgeable, enthusiastic and well presented. This is a varied role in a busy Sales Team and involves building and maintaining customer relationships by delivering an exceptional level of customer service
**Duties in dealership may vary but will typically include**:
- Maintain forecourt presentation in accordance to VAG standards ensuring price boards and descriptions are accurate and up to date.
- Ensure all vehicles are suitably advertised digitally across all relevant platforms including pictures, a video, a detailed descriptions and USP attention grabber
- Liaise with different departments to ensure smooth process.
- Ensure paperwork is completed in a timely manner
- Maintain iStore while liaising with the relevant departments
- Assist in advertising trade vehicles on Dealer Auction
- Weekly used vehicle checks for cleanliness/fuel levels/dashboard lights etc.
- Weekly check of all demo vehicles
- Assist in test driving customers
**SKILLS/EXPERIENCE**:
- Strong communication skills
- Customer excellence
- Team player
- Problem solving, organised, time management, able to prioritise when under pressure
**COMPETENCIES**:
- Demonstrate accuracy
- Customer Focus / Proactive
- Attention to detail
- Adaptable to change with a pragmatic 'can do' attitude
- Willingness to learn
- Patience/Resilience
Marriott Motor Group are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
This is a fantastic opportunity to work for a family run business and if you feel you have the skills, aptitude and attitude to be our Digital Assistant, we'd love to hear from you so please click APPLY now
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Ipswich: reliably commute or plan to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Digital marketing: 1 year (preferred)
- Marketing: 1 year (preferred)
Work Location: In person