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Course Production Coordinator

4 months ago

Leicester, United Kingdom Wilmington plc Full time

Company Outline:
**Job Role: Course Production Coordinator**

**Location: Hybrid/Leicester**

**Salary: £22,360**

**Fixed Term for 6 months**

**Why do we want you?**

You have experience in **digital media** and love working in a fast-paced environment. You have strong **ICT skills** and enjoy using different **systems**.

**We are Wilmington plc**

Wilmington plc is a portfolio made up of a specialist brands providing custom solutions to customers across the globe from over 10 different offices. We provide a wide range of products including specialist information and data, and high quality training and education, to help professionals manage Governance, Risk & Compliance (GRC) and Regulatory Compliance challenges. Find out more about our core purpose and how we help our customers do the right business in the right way.

Our two divisions, Information & Data and Training & Education, are underpinned by the work of experts in their field, including data and technology specialists and highly skilled practitioners who deliver our training and education solutions.

Our ambition is to have the best people work with us at Wilmington, delivering their best work because we care about them, include them and empower them. We will support you, develop you and recognise you.

**Mercia**
**Group **is one of the leading providers of training and support services to the UK accountancy profession, working with over 8000 firms nationwide and they are part of the Wilmington T&E division.

Main Purpose of Role:
You will be part of a team that focuses on the organisation and production of our training events & media.

Specialising in the production & maintenance of our online training library content, you will work alongside others to deal with any issues that arise and ensure that all events/content are a success. You will also be integral in ensuring all communications are sent as required to our internal and external support network.

**Responsibilities**:

- Administration and running of accountancy and tax course programmes, for a portfolio of national events & online digital content.
- Production of recorded webinars. Editing “live” video recordings & adding post-production techniques to create high quality on-demand webinars.
- Maintaining our file servers & content libraries.
- Publishing content to our website.
- Assisting with the production & maintenance of E-Learning modules.
- Reviewing processes and procedures to continually improve.

Delivering a key contribution to the development of the business and ensuring that Mercia’s training is always of the highest quality.

Skills and Experience Required:
**We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...**

**Expectations**:

- You must be able to work on your initiative.
- A strong team member who can support others with tasks.
- You must demonstrate that you can work in a fast-paced environment and to strict delivery deadlines.
- Be able to communicate efficiently with clients and external suppliers, including dealing with difficult conversations.
- Experienced in digital media with the ability to multi-task.

**The skills required**:

- Strong English skills, backed by the relevant qualification(s): GCSE, Key Skills or Functional Skills.
- Strong ICT skills and exposure to different systems.
- Ability to negotiate with others and seek resolutions.
- Excellent interpersonal skills with the ability to work with mínimal supervision. This is important as the teamwork in a hybrid office/home environment.
- Exceptionally well organised and able to plan independently.
- Experience in Articulate RISE is desirable

**You need to be the kind of person who**
- Is passionate about technology & creating/developing high-quality digital training content.
- Detail oriented & able to focus during long tasks.
- Loves to learn - both knowledge and skills.
- Is a creative question-asker and a solution-finder.
- Is able to work in a fast paced, fun and progressive environment.
- Enjoys a challenge - we work hard, and it can be a steep learning curve.

Before you go....:
**Why join us?**

We are a dynamic business, providing a huge number of products to a wide range of customers. We understand the power of diversity, and we celebrate the innovation and creativity that can be achieved through our own unique experiences, knowledge, and perspectives. We love to build teams that showcase our individuality and creativity, building our positive culture across our organisation.

Our work provides variety, development and the opportunity to be part of a community of over 700 colleagues in 8 countries worldwide. Our environment is encouraging, supportive, and committed to individual, business and team growth; one where people love to join and make an impact. We embrace new ideas and fresh thinking, we overcome challenges together, and we rely on each other to bring innovation to li