Customer Service Assistant

6 months ago

Southampton, United Kingdom Vanguard Ventures Full time

Join our team as a Customer Service Assistant and embark on a rewarding journey of providing exceptional customer service. We are seeking a dedicated individual to warmly greet our valued customers, share product insights, and guide them through a delightful shopping experience. If you thrive in a fast-paced environment and love interacting with people, this opportunity is perfect for you

**Responsibilities**:
Customer Engagement Extraordinaire:

- Put your friendly and outgoing personality to work as you warmly greet customers, making them feel valued and welcome from the moment they step in.
- Effortlessly handle customer inquiries and concerns with professionalism, ensuring their needs are met promptly.

Product Knowledge Maven:

- Dive into the world of our products and services, becoming a true expert who confidently provides customers with accurate information.
- Showcase your knowledge as you assist customers in making informed purchasing decisions.

Empathy and Problem-Solving Guru:

- Your empathetic nature shines as you address customer complaints and concerns with understanding and care, turning challenges into opportunities to impress.

Personal Shopping Stylist:

- Demonstrate your product expertise, skilfully assisting customers in selecting products that best suit their needs and preferences.
- Your recommendations will create memorable and enjoyable shopping experiences.

Efficiency and Accuracy Whiz:

- Process customer orders with precision and efficiency, ensuring smooth transactions and satisfied customers.
- Your attention to detail contributes to our excellent service reputation.

Tidy and Organized Pro:

- Maintain a clean and organized work area, setting the stage for a pleasant and inviting shopping environment.

**Requirements**:
Communication Maestro:

- Your exceptional communication skills, both verbal and written, will build rapport with customers and colleagues alike.
- Be the friendly face and voice of our brand, leaving a lasting impression on our customers.

Fast-Paced Enthusiast:

- Embrace the dynamic nature of our work environment, thriving in a fast-paced setting.
- Adapt to challenges with grace and enthusiasm.

Customer-Centric Star:

- Put our customers at the heart of everything you do, ensuring their satisfaction and happiness throughout their journey.

Team Spirit Ambassador:

- Collaborate seamlessly with your team, creating a harmonious and supportive work atmosphere.
- Together, we deliver excellence in customer service.

Begin Your Journey:
We value your dedication and passion for customer service. Join our team and explore endless opportunities for growth and personal development. We offer a dynamic and supportive work environment, competitive compensation, and the chance to make a difference in the lives of our customers.

To apply, submit your CV and share how your outgoing nature and exceptional communication skills will make a difference in our customers' lives. Your future in customer service excellence awaits

**Salary**: £29,000.00-£33,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

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