Front of House Team Member

5 months ago

Faringdon, United Kingdom Mollie’s Motels Ltd Full time

**BENEFITS**
- OTE £24K-£29K (Inc 10% Tronc Scheme + hourly rate)
- Mollie’s Career Pathway programme including Paid qualifications
- Free onsite parking
- Enhanced Company Maternity, Paternity and Adoption leave
- Company sick pay
- Perkbox Discounts
- Discounted food and accommodation
- 24 hour access to our wellness programme
- Discounts on GHD and Cowshed products
- Length of Service Rewards
- Monthly awards scheme
- Up to £500 refer a friend scheme
- Birthday awards

**REQUIREMENTS**

Our Front of House Team must be customer focused, energetic and friendly and quality service focused. Individuals should be passionate about exceeding guest expectations and work effectively as part of a team.

They need to be personable, have an acute attention to detail and to provide a memorable customer experience and work to the highest standards. Reporting to the Diner manager and collaborating with the kitchen department you will ensure that the Mollie’s standards, guest policies and operational procedures are always delivered.

**WE ARE MOLLIE'S**

Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America - an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.

Following the success of its first sites in Oxfordshire and Bristol, a third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry.

Mollie’s is now looking for a Front of House team member looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.

**OUR PEOPLE**

The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.

You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£29,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift

Supplemental pay types:

- Tips

Work Location: In person

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