Administrator - Trainee / Experienced
4 months ago
Brand new permanent opportunity to join our growing and thriving client based in Dursley. It’s an exciting time to join the company and there is excellent room for development
The role of the Administrator is to provide a range of administration support to the Service Department ensuring that all the work is completed accurately, in a timely manner and professionally.
In this role, office experience isn’t necessary as **full, thorough training will be provided.**
**Responsibilities**:
- Follow up on all service jobs daily, making sure the company have delivered the service required
by the customer and all compliance work documents have been completed and filed.
- Liaise with the engineers, to make sure that all the correct inspection sheets are completed
and then sent to the customer.
- Organise estimates to be prepared for the customer and cross sell the services of the company where necessary.
- Once the customer has received the inspection sheets, follow up with the customer to see
if they would like the company to carry out any additional work which has been identified.
- Book the work through the company’s service centres and then follow up with the customer
through to job completion.
- The role will also develop into assisting with the preparation of invoicing once the work is
complete.
- Excellent customer service skills
- Ability to multitask and work to deadlines
- Strong organisational skills
- Proactive and enthusiastic attitude.
**Hours **- Monday - Friday - 8.30am - 5pm
**Salary** - Up to £24,000 per annum
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