Key Account Advisor

This role involves but is not limited to:
Promptly open and administer new instructions.

Confidence when dealing with clients to obtain all required information.

Excellent communication skills both written and verbal.

Able to communicate effectively at all levels, both internally as well as externally.

Proactive approach to all areas of your job role.

Ensure panel SLA’s are met.

Promote company vision and values.

Confident ability to resolve conflict and promote positive behaviours.

Support the Key Account Executive and Head of New Business as directed.

Resilience and tenacity, able to go the extra mile to ensure success.

Support New Business Advisors when required, dealing with key account issues/ enquiries.

**Requirements**:
Will be based in our Chipstead office.

Exceptional administration skills.

Strong verbal and written communication skills.

Ability to communicate and build positive business relationships at all levels.

Good understanding of the conveyancing process or property market.

An understanding of Panel management and the politics involved.

Proactive approach to solving day to day task and problem solving.

Ability to multitask and meet deadlines.

Ability to prioritise and work effectively as an individual as well as a team.

Confident manner.

Problem solving skills.

Strong understanding of the business.

Strong understanding of New Business Development.

Commitment and dedication to the business.

Ability to work in extremely pressurised environments.

Strong planning and implementation skills.

Strong data analysis.

Positive attitude and the ability to influence others.

Understanding and commitment to the company’s core values.

**Company Core Values**:
**Aspire**:To challenge convention, an entrepreneur with energy for change. To be the best we can be.

**Innovate**: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.

**Integrate**: Bring together people and systems into a cohesive force.

**Commit**: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage**.