Client Services Co-ordinator

2 weeks ago


Edinburgh, United Kingdom Change Waste Recycling Ltd Full time

We have been active in the Scottish waste industry for over 20 years, and are expanding our presence across the UK. We are now looking for an experienced Client Services Co-ordinator with proven and exceptional customer service skills to join the growing team.

This is a challenging and stimulating position - we are looking for a dynamic team player with the ability to multitask and communicate effectively with all stakeholders. You will have a positive disposition, be self-motivated, resilient, and equally competent in both written and telephone communications to use bespoke IT systems.

**Main tasks and activities**:

- Schedule collections in response to requests to meet client satisfaction and route optimisation.
- Identify and implement service efficiency improvements.
- Communicate and manage sub-contractor performance to achieve exceptional levels of service.
- Assist and perform admin activities to provide support across team.
- **salary starting from £23,410**:

- **8% employer pension contribution**:

- **enhanced leave, increasing with length of service**:

- **eligibility for further benefits**

If you are reliable, highly organised, and enjoy working as part of the ‘communications hub’ within a high performing team then we want to hear from you

**Job Types**: Full-time, Permanent

**Salary**: From £23,410.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Profit sharing
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: CSC-May23



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