Business Support Officer/ Admin
2 months ago
**What's involved with this role:
**Job Ref: Lancashire RQ1252239**
Under limited supervision maintain, update and extract information from systems.Assisting with the collection and collation of information relevant to the Service. Respond to enquiries and resolve where appropriate.
Key Responsibilities:
- Arranging and managing the supply of hired vehicles to meet service requirements.
- Updating spreadsheets and producing / analysing reports from fleet management systems, including the provision to managers.
- Providing support for meetings which could include arranging dates, room bookings, preparing agendas and note taking.
- Dealing with procurement including the processing of invoices, bookings, orders and financial monitoring where necessary.
- Deal with telephone calls / enquiries as appropriate.
- Monitor individual and team mailboxes and work trays and respond appropriately.
- Word processing of letters and reports including formatting of documents.
- Managing your own workload to meet required deadlines with supervision as required.
- Liaising with external and internal customers.
- Any other requests to support the team.
**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additiona**l **information for clarity.**
Other “Essential Requirements” - Please check to ensure that your CV addresses the following items:
Qualifications:
- 4 GCSE's A-C or 4-9 including English & Maths or equivalent academic qualification. If you do not have English and Maths GCSE's A-C or 4-9 or equivalent academic qualification substantial experience in an appropriate work environment demonstrating literacy and numeracy ability will be taken into consideration. You will still be required to have two further GCSE's A-C or 4-9 or equivalent academic qualifications.
Knowledge:
Knowledge of ICT systems including Microsoft Outlook, Word and Excel
**Experience**:
Experience of working with customers internal and or external either face to face or by phone
- Business Support experience, including regular use of ICT systems and office routines such as mail, filing, telephone communication and message taking
- Previous experience of maintaining financial records and processing orders and invoices
- Using an electronic records management system
- Support for meetings which could include arranging dates, room bookings and preparation of agendas, note taking and any other related tasks
Skills & Abilities:
Excellent communications skills
- Have excellent ICT skills to provide comprehensive business support in respect of Fleet Services team working closely with operational staff, managers and customers. Ability to maintain filing systemsAbility to respect sensitivity and maintain confidentiality of informationAbility to provide business support which will include note taking at meetingsAbility to work under pressure within tight deadlines and to be able to prioritise conflicting demandsAbility to work as part of a team and independently as required
ALD
**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please
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