Receptionist

2 months ago


Seascale, United Kingdom Mitie Full time

**Job Overview**:
To provide the smooth running of the Reception Areas solely or within a team while attending to visitors and dealing with enquiries. Our aim is to surpass expectation within all our given disciplines.

**Main Duties**
- To pro-actively demonstrate and work to the Company's values of People, Passion, Fresh Thinking and Exciting Futures.
- Act as first point of contact, greet visitors and provide a professional reception service to residents and all people visiting the building.
- Provide helpful advice, guidance and information to visitors and residents and if not able to do so direct them to other members of staff who can assist.
- Monitor and maintain conference room bookings.
- Inform building residents of any post, parcels and or deliveries available to collect from reception.
- Monitor and maintain office stationary equipment.
- Monitor visitor access and identification checks to maintain security awareness.
- Maintain and issue of keys.
- Log IT and maintenance jobs.
- Comply with all Health and Safety policies and procedures.
- To attend and fully participate in training and appraisal activities as required.
- To undertake additional duties in line with capabilities as required.

**What we are looking for**:

- NVQ Level 2 in Business Administration or equivalent
- Must have an excellent knowledge of Word, Excel and E-mail.
- Confident, dedicated and diplomatic.
- Professional appearance and outlook at all times.
- Able to work under pressure to strict deadlines.
- Experience of Multi-tasking/ adaptability.
- Must ensure MITE confidentiality policy is adhered to/ able to manage confidential or sensitive issues.
- Level 2 Word Processing Qualification advantageous.
- Holds relevant professional qualifications / certificates (i.e. Microsoft or equivalent) or has relevant administrative experience.
- First class communication skills.
- Committed and reliable.
- Takes ownership - able to work without constant direction
- Demonstrates knowledge of DSE requirements and understands safe manual handling.
- Able to understand and act on both verbal and written instructions / procedures.
- Ability to interrogate and recover information from database systems, analyse and produce informative reports.
- Experience of Multi - tasking / adaptability.
- Enthusiastic personality.
- Customer service background desirable.


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