Tenant Liaison Officer

2 weeks ago

Wolverhampton, United Kingdom Ionic Recruitment Ltd Full time

**Key Information**
- One of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year
- Due to the increase in work they are looking for a Resident Liaison Officer to help support the team within this role
- This is a great opportunity for a long-term temporary role within a fast-paced environment

**The Role**
- You will be working with the team to ensure the delivering a range of refurbishment schemes within tenanted properties
- Having previous social housing experience would be beneficial, along with having good organisational skills and excellent customer service is a must
- Liaising with tenants directly in regards to the work being completed
- Maintain and develop all tenant related activities with control and co-ordination whilst establishing close working relationships with all customers, clients and external stakeholders
- Assist in delivering excellent customer service
- Liaise with tenants to schedule appointments for works to be completed to the contractor’s timelines
- Deal with any tenant queries and liaise with the client and your colleagues to resolve

**Qualifications and experience**
- To be a successful Resident Liaison Officer within this role, you will have strong customer service skills, and great with finding solutions in order to deliver a great service
- Communicate well with the team and to organise works and ensure they are completed on time

**How to apply?**

**Job Types**: Full-time, Temporary contract
Contract length: 12 months

**Salary**: £14.00 per hour

Work Location: In person

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