3rd Line Support Azure, O365

2 weeks ago


Newcastle Upon Tyne, United Kingdom Frank Recruitment Group Full time

**3rd Line Support (Azure, O365)**

**Permanent**

**Newcastle Upon Tyne**
- **Are you wanting to join a global business which invests heavily within technology and innovation?**:

- **Are you a 3rd Line Support Engineer with experience in Azure and O365?**

As 3rd Line Infrastructure Engineer your role will be maintaining the groups' global infrastructure on a daily basis, ensuring that all infrastructure operations are online with mínimal downtime. The prime focus is to actively monitor and maintain O365,Azure, Security controls and network devices, while proposing and delivering enhancements to the environment.

**Your role will involve**:

- Managing Microsoft 365 & Azure AD in an enterprise environment
- Ensure the groups infrastructure sustains a high level of uptime
- Perform proactive maintenance on all infrastructure devices to ensure all devices are secure, up-to-date and patched
- Provide 3rd Line IT Support to resolve IT tickets pro-actively and time sensitive manner
- Ensure the groups infrastructure can sustain planned business growth and project implementations, via effective capacity planning technics
- Own the maintenance, integrity, change and testing of the groups IT backup and recovery policies.

**Technical skills and experience we are looking for**:

- Previous experience in a 3rd line support role for a fast paced organisation, and able to manage change on a regular basis
- Certifications in Microsoft Azure and 365
- AZ-104: Microsoft Azure Administrator
- SC900 Microsoft Security, Compliance, and Identity Fundamentals
- MD100 + MD101 Microsoft 365 Modern Desktop Administrators (autopilot / endpoint manager)
- Strong skills and experience in Implementing & managing single sign on, MFA and conditional access rules in Azure.
- Strong Skill and experience in managing, maintaining, deploying Intune & Autopilot
- Strong knowledge and awareness of Security & Compliance
- Advanced Windows Server skills, including DHCP, DNS, WSUS, Security, AD, GPO.
- Advanced PowerShell and scripts skills
- Monitoring best practices and configuration
- Meraki Administration with Firewall, Switches, Access Points
- Certification in AWS desirable

**What we can offer you**:

- Opportunity to work in a varied and challenging environment with cutting edge technology.
- Structured career development plan within IT
- Opportunity to grow your IT career within a fast paced global leader.
- A culture that motivates, excites and stimulates

Tenth Revolution Group are a global company with their HQ in Newcastle, they are looking for an Infrastructure Engineer to join their innovative and energetic 3rd Line Support team, you will work closely with the wider infrastructure team, delivering improvements,projects and resolving issues.

Nigel Frank - Revolent Talent Acquisition is acting as an Employment Agency in relation to this vacancy.



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