Team Administrator

2 weeks ago


Halifax, United Kingdom Pennine GP Alliance Full time

Arrange meetings with the team and relevant stakeholders as per the agreed schedule ensuring all resources required for the meeting are in place. Support with meetings to include scheduling, room booking, preparing agendas, and completing accurate, concise minutes for meetings accompanied with relevant action lists. Take notes and write these up electronically ensuring that they accurately reflect the decisions and discussion that took place during the meeting, ensuring that responsibilities and ownership are clearly indicated within the minutes. Developing and maintaining effective electronic filing systems, to ensure information is kept securely and is accessible to other members of the team.

Ensure files and records are kept appropriately and in line with the IG standards. Collecting and analysing information as requested. Obtain feedback using an evaluation process, record and monitor the quality of support making improvements in service delivery where required. Compile and submit reports on behalf of PCNs and PGPA to local, regional, and national governing and commissioning bodies as required either regularly or on an ad hoc basis.

Facilitate good working relationships with ICB representatives and Calderdale Council for Pennine GP Alliance, particularly senior management, Commissioning Managers, PCN Managers, Clinical Directors, and Board. Provide administrative support such as taking enquiries, handling post, and escalating any issues in a timely manner, ensuring all confidential communications are distributed appropriately. Support Pennine GP alliance in communicating and engaging with members and stakeholders. This will include taking telephone calls and using initiative to deal with phone calls and messages.

Deal with queries and issues within area of expertise, referring issues to other the management team as required. Support with administration relating to business development and undertake research for the senior management team. Ensure the office spaces are well maintained, organised, and fully stocked. Work independently whilst following the organisations policies and adhering to our values and behaviours.

Must be able to prioritise own workload and be flexible where required with regards to tasks and duties.


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