Temporary Accommodation Caseworker

2 months ago


Kingston upon Hull, United Kingdom Hull City Council Full time

Reference
- HUL/23/0759

**Full Time Equivalent Salary (based on a 37 hour working week)**
- £30296 - £33024

Occupational group
- Housing
- Job term
- Full Time
- Appointment type
- Fixed Term
- Hours
- 37
- Division
- Legal Services & Partnerships - Directorate
- Closing Date
- 20 November 2023
- Proposed Shortlisting Date
- 27 November 2023
- Proposed Interview Date
- 13 December 2023
- Place of work
- Wilson Centre, Hull HU1 2AG
- For an informal discussion please contact
- Donna Tindall
- Contact telephone
- 07881785757

**Temporary Accommodation Caseworker (Fixed Term - 2 years)**

Hull City Council’s Homelessness Prevention and Options Team is looking for a fixed term Temporary Accommodation Caseworker to join our small Temporary Accommodation Team.

The Homelessness Prevention and Options Team is part of the Housing Access Service and provides the Council’s statutory homelessness services, identifying and discharging homelessness duties to customers approaching us for assistance.

Homelessness can be a very stressful time for people and so customers can often present with challenging behaviours and attitudes. It is vital therefore that the Temporary Accommodation Caseworker can demonstrate empathy and understanding, whilst also being able to deal with challenging situations, be flexible and able to prioritise and manage competing demands

It is a very challenging time at the moment in homelessness, with an increasing number of people approaching councils for help, with expectations around their onward housing that often cannot be met. This is therefore an exceptionally busy and pressured role and it is important that the caseworker can provide an effective and responsive service in this environment. However, the team and wider Housing Access Teams are a friendly and supportive bunch and you will be provided with guidance and support to enable you to carry out your role. If you are passionate about helping people who are experiencing homelessness, please get in touch

Benefits of working for Hull City Council - Working for hull city council

Why Hull is a great place to live and work - Working for hull city council

We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.



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