Customer Experience Executive

3 weeks ago


Solihull, United Kingdom Pertemps Network Group Full time

**Job Description**:
Want to start your career within the fashion industry? Would you like to join one of the UK’s leading underwear brands? You don’t want to miss out on this opportunity
Our client, Lounge Underwear, are looking for Customer Experience Executives to support their Customer Service team during their busiest period. This is a temporary vacancy with potential longer term opportunities available, you must be immediately available to start on Monday 24th October. Located at Blythe Valley Business Park, Solihull.
Whether you have prior Customer Service experience or looking to develop into a new role, this could be the perfect opportunity If you are highly motivated and have a passion for offering customers a positive experience - do not miss out

**Customer Experience Executive**

**Blythe Valley Business Park**

**Temporary**

**£10.00 per hour**

**Monday to Friday (Wednesday's work from home)**

**Shifts Rotate between**:
**8am - 4pm**

**12pm - 8pm**

**1 in 4 weekends 8am - 4pm (working from home)**

Duties for a Customer Experience Executive includes:

- Returns and exchange management - processing quick and efficiently
- Responding to incoming queries, this could be anything from sizing to brand queries
- Managing customer accounts and updating information

**Requirements**:

- Computer literate - confident with using technology
- Passionate and motivated in offering a positive customer experience, with a desire to learn, grow and succeed.
- Able to pay attention to detail
- Administration and / or Customer Service experience would be very advantageous
- A passion for fashion would be very beneficial



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