Station Reception Officer

Bouygues Energies & Services Solutions currently has an exciting opportunity for a full-time Station Reception Officer to join their operational team at Lewisham Police Station. This is a permanent full-time shift based position working 6 days on, 4 days off, 10 hour shifts including a 30 minute unpaid break.

**Shift pattern is as follows**:
**2x earlies - 06:00-16:00**
**2x lates 13:00-23:00**
**2x nights 21:00-07:00**

**The role**:

- Reports to Facilities & Services Manager
- Providing an efficient first point of contact for members of the public
- Answer calls promptly and clearly before re-routing callers accordingly
- Operate computer systems accurately to record enquires
- Receive and administer property
- To be responsible for the security, safety and tidiness of the station reception areas
- Working an average of 40 hours per week on a 6 on 4 off shift pattern, 10 hour shifts, earlies, lates and nights.
- May be required to provide occasional cover at other sites within SE London

**The person**:

- Educated to GCSE level or equivalent with a good standard of written/spoken English
- Diligent customer service attitude
- Excellent communication and interpersonal skills
- Good IT skills
- Subject to security vetting by the Metropolitan Police

**Our excellent benefits package includes**:

- Generous holiday allowance
- Company share scheme
- 2 paid volunteering days a year
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme

**Why Bouygues E&S Solutions?**

Bouygues Energies & Services Solutions is an international business operating in over 25 countries and employing over 13,500 people. The company is part of the Bouygues Group - a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors.

In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.

We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company’s payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.

**Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.**

**Be Yourself**

Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.