Delivery Leader

3 weeks ago

Ipswich, United Kingdom Volunteering Matters Full time

**Delivery Leader**

6 Month Contract
Job Ref: V462
Hours/Days per week: 35 hours per week

**Salary**: £40,000
Start date: ASAP
Location: Hybrid (Ipswich office 3 days per week)
Closing date: 16th August 2023
Interview date and Location: W/C 21st August, online

**Volunteering Matters**

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

**Role Purpose**

As Delivery Leader, your role will be to facilitate and further develop a high performing team that delivers inclusive and impactful volunteering and social action activities across the East of England, with a particular focus on Volunteering Matters work in Ipswich, whilst meeting the needs of the communities that they are part of. You will be leading both the staff and volunteer team.

You will be the main point of contact for local commissioners, funders, and partners. You will be responsible for maintaining pre-existing relationships with partners and securing renewals, as well as discovering and creating potential new business and collaboration opportunities.

You will be trustworthy, respect your team members and promote a culture of collective accountability. As a Delivery Leader, you will play a leading role in ensuring that Volunteering Matters is an inclusive, happy, and rewarding place to work and volunteer.

**Key Duties & Responsibilities**
- Continue to nurture and develop a sense of teamship and a culture of co-operation, collaboration and accountability across the East of England, with a particular focus on Volunteering Matters work in Ipswich team.
- Embed our Equity, Inclusion, Diversity and Anti-Racism approach into every aspect of our work in the East of England, including through recruitment of staff and volunteers, and an ongoing commitment to training and engagement.
- Continue to embed a culture of trust within the team, which includes embracing lead volunteers as active and valued team members.
- Provide leadership for quality assurance and compliance for the team in the East of England, creating feedback loops so that progress towards objectives and outcomes can be regularly reviewed and accessed.
- Ensure team members are taking responsibility for recognising, sharing, recording and articulating the impact of our work, including reporting on targets and meeting funder expectations.
- Engage and involve team members in planning objectives and goal setting.
- Engage team members in product innovation and development; encouraging team members to input ideas and test out new approaches.
- Recruit, induct, and support team members in the East of England, providing opportunities to celebrate and recognise success, to highlight good performance, and to address poor performance.
- Train and coach team members so that they have the skills, confidence and the knowledge to carry out their roles effectively.
- Develop budgets for projects, monitor expenditure and work collobarratively with the Finance team to ensure that financial record keeping for projects is accurate and up-to-date.
- Represent Volunteering Matters locally; and in collaboration with the Business Development team to secure project renewals; alongside developing new business and partnerships opportunities which grow the income of the charity.
- Liaise with and report to funders and partners, establishing positive and open relationships with all of our stakeholders.

**Skills Required**:

- Excellent communication skills with the ability to communicate appropriately and effectively with a range of stakeholders through a variety of means.
- Strong ability to influence both internally & externally.
- Strategic thinker who is comfortable adapting between creating the strategy and doing the “hands-on” implementation.
- A team player, with excellent interpersonal skills that nurture effective relations

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