Customer Service Agent
3 weeks ago
OUR CLIENT NEEDS YOU
Come and join our client based in Peterborough, they are a lively, supportive team with all training provided. Able to offer both full time and part time, possible hybrid working offered after 6 months.
Mon - Fri 8.30-5.00 with one early finish
Once Trained will work one Saturday in 4 - 9.00am - 4.30pm
£9.96 an hour to start
- Potential commission
- Attendance bonus
- Discounted products
Do you have customer service/ call centre experience and looking for stability then please do give us a call - we are booking interviews asap.
Role involves:
- Take inbound/outbound consumer calls
- Carry out call handling activities required to manage a Home Delivery order, in accordance with the company policies and procedures
- Be proactive and efficient to aid resolutions required
- Deal with issues proactively and taking full ownership of each case in order to resolve first time where possible
- Have the ability and confidence to liaise with depots and their staff for reference and investigation of each case
- Have the ability to be flexible in your work area according to business requirements, such as back filling for other areas within the department
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Dawn Wesby
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