Customer Service Apprentice at Cash Generator
2 weeks ago
**Annual wage**
£10,080.00Pay: 7.00p/h £250 bonus on completion of 3 months and £500 bonus on successful completion of Apprenticeship Course.
**Working week**
Shift patterns TBC. Operating hours are, Monday - Saturday, 9am - 5pm.
Total hours per week: 30
**What will the apprentice be doing?**
As our Customer Service Apprentice you will be working within our small team to build excellent rapport with our customers, providing a high standard of customer service and be confident with up selling and cross selling techniques to clinch every sale possible. We are looking for right individual who has the passion and drive for achieving sales targets and beyond, and one that thrives on excelling within their role.
Your role will also be to actively promote our services, especially helping new customers who are not familiar with our range of service.
- Handle and resolve customer enquiries face to face and over the telephone
Take customer payments
- Stock rotation
- Product testing and evaluation.
- Marketing new lines and offers via social media platforms
- Maintain shop floor and window displays to a high standard
General housekeeping duties
- Promote additional products and services to customers
**What training will the apprentice take and what qualification will the apprentice get at the end?**
Level 2 Customer Service Practitioner Standard
A bespoke programme of technical and vocational training
Functional skills in maths and English if applicable
As a Customer Service apprentice your course will be delivered within the workplace, you will not be required to attend the Grimsby Institute during the delivery of the programme.
**What is the expected career progression after this apprenticeship?**
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry-based training.
**Requirements and prospects**
**Desired skills and personal qualities**
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience
**Qualifications**
GCSE or equivalent English (Grade 3/ D) Essential
GCSE or equivalent Maths (Grade 3/ D) Essential
**Things to consider**
**About the employer**
Cash Generator is a UK based national retailer. The company is primarily a Buy and Sell store with it’s core business is the buying and selling of second hand, graded and new goods, mainly electrical, entertainment and jewellery items. in addition Cash Generator offer a very competitive Buyback service.
**Job Types**: Full-time, Apprenticeship
**Salary**: From £10,920.00 per year
Work Location: In person
Expected start date: 26/06/2023
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