Training Coordinator

2 months ago


Basingstoke, United Kingdom Xylem Full time

**Job Summary**:

- Identify, create and implement training and support globally in respect of the Godwin Product Range
- Fully support the efforts of the Commercial Teams ensuring they are sufficiently trained and supported (Godwin product)
- Plan the trainers time to ensure the training programs / workshops reach all the customers needs and support the skills competency framework

**Essential Duties/Principal Responsibilities**:

- Working directly with Commercial Teams Identify the training needs to include the end user
- Create and implement learning module content for the various technical audiences required to deliver revenue growth of the Godwin product range i.e. Customer, Commercial Teams, field, service, rental and branch technicians and engineers etc. To include pump service videos and study programs.
- Responsible to ensure the best fit training programs are delivered in a timely manner globally - to include train the trainer, blended learning platform and materials.
- Responsible for prioritizing the trainers time to support delivery to customers/CTs
- Help to design, modernize and improve training programs globally
- Collaborate with Engineering and Product Management to communicate new and changed features to the Commercial Teams by delivering relevant trainings.

**Key Competencies**:

- Influencing varied audiences including customers, CTs, senior leaderships and regional directors globally
- Training experience - creation of various training programs and delivery
- Excellent cultural awareness and interpersonal skills
- Experience in coordinating training to end users and stakeholders
- Product safety awareness
- Health and safety awareness in the field

**Qualifications: Education, Experience, Skills, Abilities, License/Certification**:
Required Qualifications:

- Previous experience working as a Training Coordinator role is desirable - minimum 5 years
- Proficient using Microsoft Suite
- Extensive knowledge of best practices in creating instructional materials
- Experience creating training plans and materials across many functions



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