Coffee Shop Supervisor

6 months ago


Cambridge, United Kingdom Fitzbillies Full time

Fitzbillies is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Nowadays, Fitzbillies is a thriving, local, independent bakery and hospitality group. We are a family run business that prides itself on our friendly nature, work-life balance and opportunities for growth.

You will be responsible for opening and closing duties, including cash-up procedures, delivery checks and daily safety checks. You will assist the management team in maintaining proper shift coverage and team member schedules to maintain customer service standards and adhere to forecasted labour budgets.

**In return, you will receive the following**:
Competitive rate of pay

Great work-life balance with flexible schedule

Free tea/coffee, meals on shift & Chelsea Buns

Environment to grow and progress if desired

Time off during Christmas & New Year's

Your birthday off and a cake to help celebrate

50% staff discount when visiting either of the Fitzbillies branches or Scott's All Day, up to 4 people

**Key Skills & Personality Characteristics**:

- Strong organisational skills to be able to plan workloads and meet goals effectively
- Customer-focused, considers the impact of their actions on customers and staff
- Good communicator to be able to explain what they require of each team member clearly
- Projects enthusiasm, confidence and commitment
- Flexibility and willingness to embrace change
- Has a desire to take responsibility and be responsible
- Remains calm under pressure and always provides excellent service

**Pay rate & example shifts**:
Hourly rate from £10 per hour - depending on experience

Example shifts are 7-3.30/7.30-4, 9-5.30 or 10-close

**Job Types**: Full-time, Permanent

**Salary**: From £10.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount

Schedule:

- Day shift

Ability to commute/relocate:

- Cambridge: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Barista: 2 years (required)
- Hospitality: 2 years (required)

Work Location: In person



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