Fitzbillies - Coffee Shop Supervsior

6 months ago


Cambridge, United Kingdom Fitzbillies Full time

**What is Fitzbillies?**

Fitzbillies is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Nowadays, Fitzbillies is a thriving, local, independent bakery and hospitality group. With two successful branches, we are now opening our third branch on King's Parade.

**Job Outline**

**Benefits**
- Competitive rate of pay
- Great work-life balance with flexible schedule
- Free tea/coffee, meals on shift & Chelsea Buns
- Environment to grow and progress if desired
- Time off during Christmas & New Year's
- Your birthday off and a cake to help celebrate
- 50% staff discount when visiting either of the Fitzbillies branches or Scott's All Day, up to 4 people

**What you will do**
- Responsible for opening and closing duties, including cash-up procedures,
- Delivery checks and daily safety checks. You will assist the management team in
- Managing shifts, adhering to labour budgets and achieving targets
- Support training to maintain customer service standards

**Key Skills & Personality Characteristics**:

- Strong organisational skills to be able to plan workloads and meet goals effectively
- Customer-focused, considers the impact of their actions on customers and staff
- Good communicator to be able to explain what they require of each team member clearly
- Projects enthusiasm, confidence and commitment
- Flexibility and willingness to embrace change
- Has a desire to take responsibility and be responsible
- Remains calm under pressure and always provides excellent service

**Job Types**: Full-time, Permanent

Pay: From £11.44 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Cambridge: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Barista: 1 year (required)
- Restaurant Supervisor: 2 years (required)

Work Location: In person



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