Service Assistant X 7
4 days ago
Summary Working within a bustling atmosphere as part of passionate team this role as a Service Assistant plays a core part in providing fantastic customer service. Do you enjoy helping people and providing a great service?
The Hours: Flexible hours available which includes weekend shifts; to be discussed at interview.
This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’dgive you as much notice of this as possible.
**Please note this role has positions across - Florence Court & Castle Coole.Not all vacancies are Florence Court**
Interview: Saturday 12th March
What it's like to work here
Florence Court
Beautiful 18th-century home set on a sustainable estate and gardens
Surrounded by lush parkland and thick woodland with Benaughlin mountain rising in the background, Florence Court enjoys a majestic countryside setting in West Fermanagh. There is something for everyone to enjoy at this extensive and welcoming place.
Castle Coole
Experience the stately grandeur of this stunning 18th-century mansion set in a beautiful wooded landscape park ideal for family walks.
Castle Coole is one of Ireland's finest Neo-classical houses, allowing visitors to glimpse what life was like in the home of the Earls of Belmore.
What you'll be doing Visitors are a vital part of what we do. As the Service Assistant it’s your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day. In this role, you’ll be:
- You will be leading interesting and informative guided tours
- Working alongside a big staff team and volunteers in delivering outstanding customer service across the property
- Visitor facing duties across the property
- Promote events, offers, products and benefits of actively supporting the National Trust
- Support in the delivery of events at times throughout the year
- Support across the property/portfolio when required
Who we're looking for
- A can-do attitude
- Genuine enthusiasm for working with people
- Excellent customer service skills
- A willingness to learn new skills
- Ability to work well in a team or on your own
- Good understanding of the National Trust and what we do
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.
Benefits for working at the National Trust include:
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Click here to find out more about the benefits we offer to support you.
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