Spa Receptionist

We are looking for a part time Spa Receptionist to join our team at tRiBe Spa within Lanelay Hall Hotel & Spa

We are a busy independent hotel just on the outskirts of Cardiff, South Wales offering 19 individually designed bedrooms, a busy Sir Christopher Cole Restaurant, Terry Edwards bar & Lounge, fantastic function Suites and the tRiBe Spa

Duties include:

- Ensure each guest is welcomed with a smile and are well looked after
- Product and treatment recommendations with a strong retail focus
- Experience in retail is essential, beauty and spa background a bonus
- Work towards achieving daily targets
- Great communication with guests, colleagues and management
- Ensure open/close procedures are completed correctly
- Keeping the spa clean and tidy during the day
- Support the daily Spa operation
- Answering phone calls
- Taking drink orders and serving around the spa area
- Checking In/Out guests

**Job Type**: Part-time
Part-time hours: 32 per week

**Salary**: £10.60 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Tips

**Experience**:

- Customer service: 1 year (required)
- Retail sales: 1 year (preferred)

Work Location: In person