Technical Business Analyst

3 weeks ago


Sunderland, United Kingdom Devonshire Appointments Full time

Title: Technical Business Analyst

Location: Sunderland or Leicester - office based

**Salary**: £35,000-£40,000

Job Purpose

Analyse business and system processes, produce detailed requirement documentation and support project implementations

Main Duties:

- Analyse complex business and system processes
- Facilitate requirements gathering workshops
- Elicit functional and non-functional requirements from project stakeholders
- Define clear and unambiguous business rules
- Conduct due diligence
- Produce detailed specifications, data tables and process maps
- Provide process and technical expertise on inbound communication implementations
- Support IT development, configuration, training and testing
- Support project implementations and business readiness
- Conduct impact assessments in relation to change management
- Acquire knowledge of products and services provided by the business
- Evaluate risks and predict potential issues
- Identify process efficiencies, improvements and value-added opportunities

Knowledge / educational requirements:

- Ability to work using both 'waterfall’ and 'agile’ project methodologies
- Strong documentation skills
- Analytical and problem-solving skills
- Communication and interpersonal skills
- Time management and organisational skills
- Attention to detail
- Process orientated
- An interest and appreciation of IT systems

Working hours:
8:30am - 5:00pm

Holidays - 22 days increasing 1 per year to a max of 25 days.

Please note that due to the high volume of responses we receive, only successful applicants will be contacted.

If you'd like to learn more about this role, please get in touch with Natalie.



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