Receptionist

7 months ago


Manchester, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Location: Radcliffe Primary Care Centre M26 2SP**

**Trust: Salford Royal NHS Foundation Trust**

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Salford Royal NHS Foundation Trust is for you.

**About the Trust**

Salford Royal is based at Stott Lane, and it is easily accessible via both car and public transport. There is onsite parking (fees will apply). It has four on site cafes and two restaurants where staff are eligible for a discount. The hospital also has on site shops.

**What you will be responsible for**:

- The Receptionist / Clerk will be based front of house to support the booking of New and Follow-Up patient’s appointments, reception duties and providing a general customer focused service.
- Booking of New patient appointments through the national eRS system
- Booking of Follow Up patient appointments through clinic / theatre attendances and waiting list
- Responding to telephone and other enquiries from patients and service users
- Provision of outpatient reception services
- Obtaining and recording demographic data received from patients

**You will learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You will have the following skills/experience**:

- Excellent organisational skills and communication skills
- Excellent customer service & telephone manner
- Strong receptionist background
- Microsoft Office package knowledge e.g., Outlook, Word, Excel

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Part-time, Temporary contract

**Salary**: £11.45 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 71326


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