Customer Service Advisor

2 months ago


Preston, United Kingdom ClearCourse Full time

Career Level: 10 Entry- Posting Date: 18 Mar 2024Do you enjoy helping people?

Are you a good listener?

Does patience sound like one of your qualities?

In this case, this could be the chance to kick start or further your career in Customer Service and grow in a team that would support your development.

You'll be working for ClearCourse Retail Ecommerce which is a great opportunity and gives you the chance to make a difference to a customer and help them grow their business. The team loves it here because they never get bored, and they're not always on the phone (as in some call centers). They're always empowered and listened to when suggesting improvements.

At ClearCourse, we have offices all around the UK and globally. This means that you have plenty of opportunities to progress your career or relocate. Part of this team, you will learn a lot about Ecommerce and the Company's products and services and you could see yourself progressing into different roles or careers such as Ecommerce Expert, Developer, Designer, etc. or any other ClearCourse group opportunities. Depending on your passion, the sky is your limit.

Here is a list of benefits you will have access to:

- Life Assurance and private medical cover with cash plan
- Group Income Protection and enhanced Company Pension
- Enhanced maternity, paternity and adoption pay
- Generous training budgets and reimbursement for professional memberships
- Hybrid-working model with 25 days annual leave
- Day off on your birthday
- 24/7 employee assistance programme including Peppy Health App
- Bike to Work Scheme
- Generous Recruitment referral scheme
- Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers

You'll need customer service skills and a proactive attitude to succeed in this role. Excellent interpersonal skills are also essential as you will be communicating with customers in writing, in the first instance. This may evolve to include phone calls at some point. It would be an advantage if you have worked in a call center before or have knowledge of HTML and CSS but if you don't have that, don't worry we will train you

This is a hybrid role working 37.5 hours per week. You'll be required to work from our Preston office for the first 2 weeks to facilitate onboarding. After 2 weeks, you'll have the opportunity to work from the comfort of your home 3 days per week and 2 days per week in our Preston office. You may be required to work the occasional weekend after 6 weeks on the job so flexibility is key.

Why ClearCourse?

We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business.

As a ClearCourse employee, you’ll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023.

Our FAIR Corporate Values

Future-proof: We seek out innovation and we continually strive for progress

Approachability: We’re approachable and we communicate with respect and empathy

Integrity: We will only do what we believe to be the right thing

Responsibility: We are accountable for ourselves, our organisation and the world around us

Across our business, we’re investing in our people, expanding our expertise, and developing our vision. Want to get on board? We’d love to speak with you.



  • Preston, United Kingdom Fresh Perspective Resourcing Ltd Full time

    Job title - Customer Service Advisor Salary - £20,000 to £24,000 Location - Preston Duration - Full time/ Hybrid Are you a Customer Service Advisor looking for a new challenge? Do you class yourself as a creative, organised and hard-working individual with high attention to detail? Are you a social media whizz who loves creating engaging content? Well...


  • Preston, United Kingdom Talent Finder Full time

    **Customer Service / Account Advisor | Preston City Centre | £22,000 - £25,000 per annum** Talent Finder is an online recruitment service. Working with employers throughout the UK, we offer bespoke recruitment solutions. Due to continued success, we are looking to recruit Customer Service/Account Advisor to join our team. This role is a **non-selling...


  • Preston, United Kingdom Reed Full time

    Customer Services Advisor Job Type: Part-time Monday - Friday 9.30 – 2.30Location: Preston, PR2Salary: £11.44 per hour We are looking for a Customer Services Advisor to join a successful distribution company based in Fulwood, Preston. The ideal candidate will be responsible for maintaining the company database, providing excellent customer service, and...


  • Preston, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor based at West View Leisure Centre in Preston, Lancashire. If you have the passion for people needed to deliver a first-class customer experience, this is your chance to chance to become the friendly face of a busy leisure centre. As Customer Service Advisor, you'll enjoy making a difference to every person who...


  • Preston, United Kingdom Page Personnel - UK Full time

    Weekly pay and immediate start - Competitive hourly rate **About Our Client**: Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on an on-going temporary basis. **As a Temporary Customer Service Advisor you will**: - Be first point of contact for...


  • Preston, United Kingdom Page Personnel - UK Full time

    3 - 6 month role with the possibility of being made perm - Weekly pay and excellent working culture **About Our Client**: Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on an on-going temporary basis. **As a Temporary Customer Service Advisor...


  • Preston, United Kingdom Swift Temps Full time

    Swift Temps are actively recruiting for a number of Customer Service Advisors in Preston City Centre. **Job Requirements;** - Experience working with Microsoft office products desirable. - Customer Service Experience. - Desirable Experience of B2B Credit Control Experience. **Hours;** - Working hours are between - 7.30am - 5.30pm - Monday to Friday. **Job...


  • Preston, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Fulwood Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...


  • Preston, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Preston. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...


  • Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...


  • Preston, United Kingdom Currys Full time

    **CEO Advisor**: **Hybrid working, when you need to meet your team in person you’ll be based at the Currys store in Middlebrook Retail Park** **Permanent** **Full time 40 hours per week** **£21,528+ benefits** Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customers - online,...


  • Preston, United Kingdom Ideal Sales Solutions Ltd Full time

    **Overview** Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and...


  • Preston, United Kingdom Multitask Recruitment Solutions Full time

    Multitask Recruitment Solutions are looking for a **Customer Service Advisor** for our client based in **Walton Summit - Bamber Bridge**. **Working Hours**: - Mon - Fri 9am - 6pm - Occasional Saturday - 8.00am - 12pm **Qualifications / experience requirements**: - Customer service: 2 years (preferred) - Working in a busy call Centre environment...


  • Preston, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are seeking a Customer Service Advisor for a client in Walton Summit, Bamber Bridge. This is a position offering a friendly and supportive environment which provides great opportunities with immediate starts after the interview process, and full training is provided. This job involves inbound and outbound calls to customers and...


  • Preston, United Kingdom Brook Street Full time

    Customer Service Advisor A number of exciting customer service opportunities have arisen on a temporary basis until the end March 2023. Working for HMRC, the UK's tax, payments and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted...


  • Preston, United Kingdom NFU Agency Full time

    **The Role**: **Customer Service Advisor** **Circa £18,000 Salary (dependant on experience)** **Full Time position** **Permanent Contract** **Location: Preston** **Monday to Friday 9am - 5pm** **Introduction to NFU Mutual**: NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been...


  • Preston, United Kingdom D & E Employment and Training Ltd Full time

    We are currently recruiting for a customer services advisor to join our expanding team The role will involve Inbound and Outbound calls to customers and depots. **We Need you to have -**: - A positive energetic attitude - Willingness to learn - Outgoing and enthusiastic - Excellent telephone manner with previous experience essential - Work well under...


  • Preston, United Kingdom D & E Employment and Training Ltd Full time

    We are currently recruiting for a customer services advisor to join our expanding team The role will involve Inbound and Outbound calls to customers and depots. **We Need you to have -**: - A positive energetic attitude - Willingness to learn - Outgoing and enthusiastic - Excellent telephone manner with previous experience essential - Work well under...


  • Preston, United Kingdom D & E Employment and Training Ltd Full time

    We are currently recruiting for a customer services advisor to join our expanding team The role will involve Inbound and Outbound calls to customers and depots. **We Need you to have -**: - A positive energetic attitude - Willingness to learn - Outgoing and enthusiastic - Excellent telephone manner with previous experience essential - Work well under...


  • Preston, United Kingdom Entwistle Green Full time

    Customer Service Advisor Role – Customer Service Advisor (known locally as a Property Manager) Salary - £ 23,500 per annum Location – Preston Employment Type – Full-time, permanent We are looking for an  ENERGETIC  and  ENTHUSIASTIC  customer service specialist, who either has a background within property, or looking to embark within...