Sales Co-ordinator

2 weeks ago


Poole, United Kingdom Timeless Engineering Ltd Full time

This exciting role offers a talented individual the chance to help shape a dynamic engineering company at a period of business growth.

Renowned tube profile specialists Timeless Tube form and fabricate unique tubing for luxury sectors and engineering projects, attracting a prestigious list of both domestic and international clients. The company has recently expanded to meet client demand for innovative metalwork solutions, with customers sometimes requiring complex fabrication and design support.

We require an experienced Sales Co-ordinator to field inbound sales enquiries and quotations requests for tube-related and fabrication enquiries. Reporting into the Managing Director, the appointed individual will be responsible for maintaining a healthy pipeline of clients, delivering against sales/margin targets with the support of various sales and marketing initiatives.

An integral member of the team, you will be the primary point of contact for a range of prospective and existing clients including engineers, fabricators, Metal merchants, architects, designers and private individuals. You will need to tailor your approach to meet the needs of different markets - with the ability to fully understand each customer’s needs with tailored fact finding and present back the relevant solutions in a timely manner. To also liaise and work closely with the senior engineering team on more complex technical solutions for engineers as well as audiences who are not familiar with tube profiles and the intricacies of fabrication.
- Become the ‘go-to’ contact for specialist tube profile expertise, clearly communicating the capabilities of various tube profiles and fabrication and finishing services.
- Working with key suppliers to gain quotations for materials and services as required to be able to fulfil our quotation to our end customer in a timely manner.
- Identify new opportunities and distribution networks from inbound leads.
- Work with the Marketing Director to assist in the tendering for architectural and marine work, providing content for pitches if required.
- Maintain the CRM database, pulling weekly sales reports and other data upon request, with a growing ability to analyse the data from the pipeline to increase sales conversions.
- Always maintaining oversight and follow up of the sales pipeline.
- Being always aware from inbound fact finding of the ability for upselling and cross selling opportunities.
- Reporting on KPI’s.
- Monitor occasions when we do not win jobs and have an awareness of competitor activity and market forces.
- Effectively prioritise and manage the workload, taking a methodical and organised approach.
- Some relationship management of regular account customers.

Once the order is placed, you will help to:

- Work closely with the production team to ensure the correct materials and parts are ordered within the handover from sale conversion to operational delivery.
- Provide after-sales follow-ups to ascertain customer satisfaction and nurture future sales.

**Experience / skills required**:

- Proven track record within a technical sales environment, with a strong commercial awareness.
- Excellent verbal, numerical and written skills, good understanding of Microsoft office programs.
- Client-centric approach, with superb listening skills and customer service.
- Engineering / manufacturing experience (preferred).
- Enthusiasm and drive to find and convert leads to increase sales for Timeless Engineering’s unique offering.
- Clean driving licence.

You will be based at our Poole-based workshop but may be required to visit prospects and clients both within the UK and overseas upon occasions.

If you want to be part of a hard-working, happy team in a pioneering business then please submit a CV and covering letter.
- 31 days holiday including public holidays._

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person

Application deadline: 30/03/2023
Expected start date: 27/03/2023


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