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Customer Co-ordinator

4 months ago

Poole Dorset, United Kingdom Holt Engineering Recruitment Limited Full time €25,000 - €30,000

We are looking for an experienced Customer Co-ordinator to join our client in Poole.

This company can boast a friendly and close-knit team with a great dynamic, they are looking for someone to add value and build their customer base, the position offers lots of variety as you'll be looking after a wide range of market sectors.

The main purpose of the Customer Co-Ordinator will be to build and develop relationships with your given customers in order to maintain the highest levels of customer satisfaction. You will be the main customer contact for around 20 customers ranging from small to large, delivering excellent service is paramount to this role.

The duties of the successful Customer Co-ordinator will involve:
  • Produce labour costings and quotations
  • Accurately loading sales orders into the system
  • Hosting customer meetings on and off site
  • Conducting contract reviews with other internal departments
  • Talking to your customers about other potential business
  • Project management
  • Provide information and support regarding our services
  • Keeping accurate records of actions and correspondence
Requirements to be considered for this Customer Co-ordinator role:
  • Previous experience within customer service or sales essential, within a manufacturing or electronic business would be advantageous
  • Strong IT and communication skills are essential
  • Process driven
  • Inquisitive nature, desire to understand full processes and learn how products are made.
  • Ability to manage situations with customer using diplomacy and tact
  • Confident speaking with customers on the phone
Benefits for the successful Customer Co-ordinator role:
  • Free parking
  • Holiday bookable by the hour
  • Voucher incentive raffles
  • Birthday voucher
This position is permanent and has the opportunity for training and progression, salary is up to £25-30k DOE and can offer an immediate start.
If you are an organized and forward thinking person looking for the next step in your career please apply now and Yasmin will discuss in more detail. #J-18808-Ljbffr