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Directorate Senior Business Administrator

9 months ago

StokeonTrent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

Potential future line Management of admin team. Manage and coordinate cross cover of administrative staff to ensure all directorates have admin support during times of leave or vacancy cover. Develop and deliver reporting mechanisms to support the Associate Director. Review performance data and advise directorate management team on variance and excellence, identifying key themes.

To establish relevant communication with all levels of service management to enable collection of robust data, and to ensure compliance with statutory requirements. Support Associate Director in the design, production and delivery of business reports to the Trust. Undertake and support audits and CQUINS as requested by Associate Director. At the request of Associate Director, support the process of service development initiatives.

Support the Associate Director in identifying and reporting of variance in performance, supporting appropriate action is taken to support improvements and minimise risks of not achieving targets. To provide support in the co-ordination of recruitment for the Directorate to include input to TRAC, setting up interviews, ensuring correspondence is sent out etc. To draft a monthly Directorate Newsletter as a means of communication in relation to news within the Directorate. To support the management of patient experience reports, complaints, SI investigations and associated administration required