Office Administrator Estate Agency

4 months ago


London, United Kingdom AMR Full time

Our clients are a well known, successful independent estate agents in Kennington, South West London, and they are seeking an experienced office administrator to join the team.

The role will include:
Utilities/post
- Sort through all post that comes into the office
- Check all property utilities and the void dates/readings are correct
- Scan and add the correct ones to the property managers folders
- Incorrect bills will need to be corrected by contacting the utility company
- Sort through post that come into the office
- Contact councils for all council tax refunds sent through the post - update accounts once this is sent

Gas Certificates (CP12) - Keys
- Generate spreadsheet of upcoming gas safety certificate
- Check which ones are due for renewal, contact heating engineer to check availability
- Print out the spreadsheet on the day of the gas safety and prepare keys for heating engineer
- Go through all keys with heating engineer to make sure they are there and get them to sign the spreadsheet to confirm he has received all the keys
- When heating engineer brings the keys back, do the same and put keys back in the key room
- Change the dates on VECO once certificates are back
- Send new certificate to tenants

EICR
- Generate spreadsheet of EICR

EPC
- Generate spreadsheet of EPC.
- Check on the EPC register that these are actually due for renewal. Once property manager confirms, book these for renewal
- Once this is back send invoice to accounts
- Update the dates on VECO

Telephone
- Answer the telephone, take details of enquiries and forward messages to other staff
- Office walk in enquiries.
- Front of office role in dealing with walk in enquiries
- Change of occupancy during tenancy
- Put them through referencing.
- Once they come in with their ID, scan this and save in individual changeover file
- Once changeover is all accepted and new contract etc has been sent, add all the changeover documents to VECO
- Update the changeover spreadsheet as and when to keep track

Invoices
- Forward EPC invoices to accounts
- Update the EPC invoices and save in the folder to pay

HMOs
- Save invoices
- Update office invoices and save as appropriate
- Update spreadsheet

Ad hoc administration
- Doing ad hoc administration to support the directors

Monday to Friday 9-30 to 5.30 office based.

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- Day shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Estate Agency Administration: 2 years (required)

Work Location: In person



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