Hotel IT Specialist

** THE SUITABLE CANDIDATE MUST HAVE GOOD KNOWLEDGE OF OPERA AND SIMPHONY **

**Responsibilities**
- To always act in a professional and courteous manner, representing Active Hospitality’s highest standards of business conduct; exhibits a positive attitude, sharing information with co-workers as appropriate and works to promote a cooperative, productive teamwork environment.
- To assist with the strategic and tactical support of key software systems.
- To ensure that support requests are tackled in a timely fashion and assisting with testing and deployments.
- To maintain systems support documentation, procedures, and other information useful to the smooth & efficient operation of information systems.
- To participate in technology planning and strategy activities to ensure business objectives are being addressed.
- To develop and maintain relationships with business partners both internally & externally.
- To be proactive in identifying critical business, technical and/or operational issues and then assist in driving issues to closure.
- To assist in managing, prioritising, and delivering multiple initiatives.
- To work with the senior team to facilitate the development of functional and technical requirements.
- To assist with out of hours support

**Location**: Based at Easthampstead Park Hotel in Wokingham or Gorse Hill Hotel in Woking, or Villiers Hotel in Buckingham with travel required across each of the hotels with Active Hospitality

**Reporting to**:Group Marketing & IT Director

**Salary**: Up to £40,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- IT support: 2 years (preferred)
- Opera: 1 year (required)
- Micros POS: 1 year (required)
- Simphony: 1 year (required)

Work Location: In person