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Market Connect Coordinator

4 months ago

London, United Kingdom HLTH, Inc. Full time

**About Us**

At HLTH, we're not just about healthcare; we're about sparking a health revolution. By connecting the healthcare ecosystem and fostering dynamic community interactions, we're setting the stage for the next decade of healthcare innovation.

**About the Role**

**Responsibilities**:

- Supports all aspects of the Market Connect Program from year round strategic planning to facilitating onsite logistics and execution.
- Research key industry partner organizations to expand Connect Program affiliate relationships (working with Director of Partnerships)
- Provide excellent customer service and support for participants, sponsors and partners associated with the program, delivering a consistent, high-level experience with close attention to detail
- Assist in maintaining data integrating with various platforms working with Product and Marketing Teams.
- Monitor and provide support in our HelpScout Inbox: answering customer questions/concerns, and guiding users with useful information on how to navigate the platform.
- Assist Connect Team to build and nurture relationships with clients, partners and key personnel within their organizations to maximize the growth of Connect program
- Troubleshoot and resolve challenges

**Requirements**:

- A minimum of three (3)+ yearsʼ experience in a support or service role
- Comfortable with client-facing activities and working with High-level, C-suite executives
- Ability to organize, prioritize and coordinate multiple aspects at each event
- Detail oriented with strong organizational skills
- Self motivated, independent and goal oriented
- Technologically adept : Excel, Google Workspace, Salesforce/Hubspot
- Positive attitude with good common sense
- Problem Solver, out of box thinker
- Team Player including ability to wear multiple hats
- Entrepreneurial spirit encouraged
- Hardworking with a strong work ethic
- Ability to learn fast and be flexible (our industry and company move fast and roles often change as we grow)

**Benefits**
- Competitive compensation
- Apple laptops provided to all employees
- Vitality health insurance (once probation has been passed)
- Pension scheme with employer contribution
- Paid time off and holiday schedule including floating bank holidays

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us

Join the movement at HLTH, where we're more than a company - we're a catalyst for change in healthcare. Be a part of a team that's not just following the healthcare narrative but writing it. Together, let's shape a healthier, more connected future.