Caseworker and Support Assistant

2 months ago


Derbyshire, United Kingdom The Office of Police and Crime Commissioner for Derbyshire Full time

Are you customer focussed with a background in administration?

We have an exciting new role in a progressive and dedicated team, The Office of the Police and Crime Commissioner (OPCC) are looking to recruit a Caseworker and Support Assistant on a 37 hour, full time, permanent basis.

The Caseworker and Support Assistant is an integral role providing administration support to the Commissioner in delivering their elected mandate and statutory responsibilities.

The role requires you to be customer focussed and you will be the first point of contact within the OPCC for meeting being held and greeting visitors and responding to all OPCC correspondence raised by members of the public, stakeholders and third parties within the Derbyshire police force region.

**Key Accountabilities**
- Logging all enquiries on the OPCC casework system and providing initial acknowledgement to members of the public to confirm that their correspondence has been received and is being dealt with accordingly.

**The must haves**
- GCSE English Language Grade C or equivalent qualification, or previous experience of writing reports and correspondence.
- Experience of presenting complex information in a written format with high levels of attention to detail under tight timescales.
- The ability to communicate well with individuals at all levels.

**What’s in it for you?**

The Office of Police and Crime Commissioner (OPCC) for Derbyshire, we aim to create an environment that puts people first. We want you to feel supported in everything you do, so you can give your very best. What’s more, we have a range of **reward and benefits** that if you join us you could enjoy.

**Salary** - Scale D £22,671 - £27,351 (SCP 14 - 22) dependant on experience.

For part time hours the salary will be calculated on a pro-rata basis, this is based on the number of hours for the vacancy.

**Next Steps**

**To find out more, register for our upcoming information webinars click **here**.**

**Vacancy closes: 13th December 2023 at 23:55.**

**Previous applicants need not apply.**

**Interview will be held on the 12th January 2024 **no alternative dates will be available**.

**Who we are**

Here at The Office of Police Crime Commissioner, we aim to protect the people of Derbyshire, we put the law-abiding citizen and victims of crime at the heart of everything we do. The role of Derbyshire’s Police and Crime Commissioner (PCC) is designed to bring communities and the police closer together. It is about holding the police force to account. That’s where we need skilled people, people like you who contribute to the policing of Derbyshire.

**To understand how you can make Derbyshire safer together visit our **careers website** and the **OPCC website**.


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