Admin Lead/ Pa

3 days ago


Manchester, United Kingdom Northenden Group Practice Full time

Northenden Group Practice is a friendly well-established GMS training practice based in South Manchester. We are currently recruiting for an admin lead to oversee the day to day running of the practice professionally and efficiently.

**Job Title - **Admin Lead/ PA

**Line Manager - **AssistantPractice Manager/ Practice Manager

**Hours per week - **Exact hours are negotiable but must include Monday-Friday and be available between the hours of 07.00-18.30.

**Job Summary - **To provide general office support to the Practice Manager, Doctors and Health Professionals. This person will ensure good business practice for the organisation while the Practice Manager can focus on the running of the practice. Ensuring all admin duties are performed effectively and to the required standard, meeting the objectives of the practice.

The Admin Lead is responsible for the non-clinical day to day running of the office procedures
- Develops, implements, and maintains office policies and procedures
- Induction and training of the administration team with support of the Reception Supervisor
- Supporting the Reception Supervisor by keeping the staff rota up to date, if required
- Maintains and manages all filing and organisational systems for the practice
- Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
- Co-ordinates logistics for internal and external training
- Assists in special projects
- Ordering of stationary
- Ensure all mandatory training is completed by all staff and certificates and TNA kept updated
- Support with Locum cover and the Emis appointment system
- Attend Staff Meetings
- To have an understanding of the EMIS clinical and docman systems
- Ensuring Docman is kept up-to-date
- Understanding of telephone system
- Any needs of the practice

**Experience**
- Minimum of 5 to 7 years in a medical office setting or two to three years in a supervisory or management position.
- Knowledge of business and accounting processes and Health Care Administration.

**Expected Salary**

Salary will be dependent upon experience and education.

**COVID-19 considerations**:
Face masks are provided but optional for staff and patients unless viral symptoms such as cough, cold, temperature where they are compulsory. Staff have access to twice weekly covid testing.

**Job Types**: Part-time, Permanent

**Salary**: £10.50 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Medical Receptionist: 1 year (preferred)


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